Marks and Spencer PLC

Reference number: 1043209

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Pinnacle Insurance Limited Reference number: 110866 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Marks and Spencer Plc (FRN 1043209) introduces customers to Pinnacle Insurance Limited (FRN 110866). Any regulated advice or arranging is done by the principal, not Marks and Spencer.
  • Example: if Marks and Spencer refers you to a financial adviser, the advice should come from the principal firm, not from Marks and Spencer itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When corporate.marksandpsencer.com first appeared online, and whether it can receive email
  • What kind of line 020 7935 4422 is, and the 3 other firms that give it
  • Who else gives the postcode W2 1NW
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • M&S Pet Insurance Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Pinnacle Insurance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Marks and Spencer’s history from the FCA register and Companies House, newest first.

2025

9 October 2025

  • Became an introducer appointed representative
  • Began trading as "M&S Pet Insurance"

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms connected to Marks and Spencer

Other FCA-listed firms that share a director, phone number or address with Marks and Spencer. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share its phone number
2
share its postcode
2

In the full report: all 2 connected firms, named

  • How each is linked: the same phone number (2), the same postcode (2)
  • Who links each one: the named directors, with dates
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Firms like Marks and Spencer

Other firms of the same type (insurance broker), nearest first.

In London

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Marks and Spencer

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 2 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Marks and Spencer PLC FCA authorised?
Marks and Spencer PLC (FRN 1043209) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Marks and Spencer?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Marks and Spencer PLC (FRN 1043209) introduces customers to Pinnacle Insurance Limited (FRN 110866). Any regulated advice or arranging is done by the principal, not Marks and Spencer. Example: if Marks and Spencer refers you to a financial adviser, the advice should come from the principal firm, not from Marks and Spencer itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Marks and Spencer’s phone number and website?
The FCA register lists the phone number 020 7935 4422 and the website corporate.marksandpsencer.com for Marks and Spencer. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 3 other FCA firms.
Is Marks and Spencer a scam or clone?
Marks and Spencer is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Marks and Spencer?
Protection works through Pinnacle Insurance Limited, the principal firm responsible for Marks and Spencer's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Marks and Spencer use any other names?
It trades as M&S Pet Insurance.

Sources and links

The full report on Marks and Spencer PLC

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