Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Orega, 3 Piccadilly Place, Manchester, M1 3BN, United Kingdom
In the full report: 3 background checks, 1 thing worth a closer look
- When mcbdigitalsolutionsltd.co.uk first appeared online, and whether it can receive email
- What kind of line 01202 944096 is
- Who else gives the postcode M1 3BN
Other names (9)
If you were contacted under any of these names, it is this firm.
- Money Advice Club Trading name: A name it trades under now.
- Reclaim Experts Trading name: A name it trades under now.
- Mortgage Complaints Bureau Limited Former name: A name it was registered under before.
- Auto Justice Former trading name: A name it used to trade under.
- Elegant Poll Former trading name: A name it used to trade under.
- housingdisrepairadviser.co.uk Former trading name: A name it used to trade under.
- My Money Buddy Former trading name: A name it used to trade under.
- PPI Help Former trading name: A name it used to trade under.
- The Financial Bureau Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Claims management No FSCS coverMoney you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 07243953 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 5 May 2010 (16 years old)
- Registered office
- 3 Piccadilly Place, Orega Piccadilly, Manchester, M1 3BN, England
- Nature of business
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- Activities auxiliary to financial intermediation not elsewhere classified (SIC 66190)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Phillip Reid | Director | Dec 1956 | 4 Apr 2017 | 3 other companies |
| Luke John Reid | Director | Jul 1982 | 9 Nov 2017 | 9 other companies |
| Katy Reid | Director | Mar 1983 | 12 Sep 2018 | None |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 9
- closed down
- 3
- went insolvent
- 2
In the full report: all 9 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- The 2 that went into liquidation or administration
- The 3 companies these 3 directors run together
- All 7 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£337k
−11% from £380k
Employees (average)
2
−33% from 3
Owed within a year
£26.8k
+87% from £14.3k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 07243953. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
MCB Digital Solutions’s history from the FCA register and Companies House, newest first.
2026
16 October 2026
- Luke John Reid gained significant control
Companies House
15 October 2026
- Luke Reid stopped being the majority owner
Companies House
2020
17 April 2020
- Changed its registered name from "Mortgage Complaints Bureau Limited"
FCA register
16 April 2020
- Regulated by the FCA from this date
- Changed its registered name from "MCB Digital Solutions Ltd"
- Became authorised by the FCA
FCA register
2019
31 March 2019
- No longer regulated by the Claims Management Regulator
FCA register
2018
15 September 2018
- Luke Reid became the majority owner (50–75% of shares)
Companies House
2017
5 April 2017
- Phillip Reid gained significant control
- Tina Dennis gave up control
Companies House
2016
10 December 2016
- Tina Dennis took control (75–100% of shares)
Companies House
2012
28 May 2012
- Board replaced: both directors left and a new director took over
Companies House
2010
3 July 2010
- Regulated by the Claims Management Regulator from this date
FCA register
5 May 2010
- Incorporated at Companies House
Companies House
In the full report: all 43 events
- All 43 events in its history (14 shown here)
- Every director appointment and resignation: 11
Firms connected to MCB Digital Solutions
Other FCA-listed firms that share a director, phone number or address with MCB Digital Solutions. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share its postcode
- 4
In the full report: all 4 connected firms, named
- How each is linked: the same postcode (4)
- Who links each one: the named directors, with dates
Firms like MCB Digital Solutions
Other firms of the same type (claims management firm), nearest first.
In Manchester
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on MCB Digital Solutions
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 9 other companies its directors have run, named
- 3 background checks on its contact details, 1 flagged
- 7 years of accounts, charted
- All 43 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk