Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 6 years
- Protected through the principal
- No FCA actions
- Active company since 2018
- Accounts filed up to 30 November 2025
Responsible principal firm
PHOENIX FINANCIAL CONSULTANTS LIMITED Reference number: 539195 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- MPH Installations Ltd (FRN 916214) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not MPH Installations.
- Example: if MPH Installations refers you to a financial adviser, the advice should come from the principal firm, not from MPH Installations itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
376 Newport Road, Cardiff, Caerdydd, CF23 9AE, United Kingdom
In the full report: 3 background checks
- When mphtrades.com first appeared online, and whether it can receive email
- What kind of line 07585 956381 is
- Who else gives the postcode CF23 9AE
Other names (2)
If you were contacted under any of these names, it is this firm.
- MPH PLUMBING & HEATING Trading name: A name it trades under now.
- MPH Plumbing and Heating Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Phoenix Financial Consultants Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 11659605 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 5 November 2018 (7 years old)
- Registered office
- 376 Newport Road 376 Newport Road, Cardiff, CF23 9AE, Wales
- Nature of business
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- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Ellis Elizabeth Richardson | Director | Dec 1993 | 5 Nov 2018 | None |
| Matthew Peter Hancock | Director | Sep 1989 | 30 May 2020 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Filed accounts and finances
Net assets
£76.7k
Up £149k from −£72.5k
Cash at bank
£119k
+84% from £64.9k
Employees (average)
5
Same as 5
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 11659605. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
MPH Installations’s history from the FCA register and Companies House, newest first.
2021
31 March 2021
- Matthew Peter Hancock became a part-owner (25–50% of shares)
Companies House
2019
4 November 2019
- Became an introducer appointed representative
FCA register
2018
5 November 2018
- Incorporated at Companies House
- Ellis Elizabeth Richardson became a part-owner (25–50% of shares)
Companies House
In the full report: all 9 events
- All 9 events in its history (4 shown here)
- Every director appointment and resignation: 2
Firms like MPH Installations
Other firms of the same type (home improvement or trades), nearest first.
In Cardiff
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on MPH Installations
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- 7 years of accounts, charted
- All 9 events in its history
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Frequently asked questions about this firm
Is MPH Installations Ltd FCA authorised?
What does introducer appointed representative mean for MPH Installations?
What is MPH Installations’ phone number and website?
Is MPH Installations a scam or clone?
Is my money safe with MPH Installations?
Who owns MPH Installations?
Who runs MPH Installations?
How long has MPH Installations been in business?
What do MPH Installations’ latest accounts show?
Does MPH Installations use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk