Mr Martin Randle-Masters and Mrs Mandie Pidgley

Reference number: 984312

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Appointed representative

Mr Martin Randle-Masters and Mrs Mandie Pidgley does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.

Responsible principal firm

Golden Charter Limited Reference number: 965279 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Mr Martin Randle-Masters and Mrs Mandie Pidgley (FRN 984312) is an AR of Golden Charter Limited (FRN 965279). When you use Mr Martin Randle-Masters and Mrs Mandie Pidgley's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Mr Martin Randle-Masters and Mrs Mandie Pidgley, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    023 8089 0339

  • Address

    Bank House, The Square, Fawley, Southampton, Hampshire, SO45 1DD, United Kingdom

In the full report: 2 background checks

  • What kind of line 023 8089 0339 is
  • Who else gives the postcode SO45 1DD
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • New Forest Funerals Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Golden Charter Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2022

29 September 2022

  • Became an appointed representative
  • Began trading as "New Forest Funerals"

FCA register

Director appointments and resignations, and trading names, appear under All events.

Similar firms

Other firms of the same type (funeral director), nearest first.

In Southampton

J Lawrence & Sons (Undertakers) LimitedSouthamptonAppointed representativeWaters & Sons Independent Funeral Directors LimitedSouthamptonAppointed representativeJonathan Terry Independent Funeral Directors LtdSouthamptonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • All 2 events in its history

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Frequently asked questions about this firm

Is Mr Martin Randle-Masters and Mrs Mandie Pidgley FCA authorised?
Mr Martin Randle-Masters and Mrs Mandie Pidgley (FRN 984312) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Mr Martin Randle-Masters and Mrs Mandie Pidgley?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Mr Martin Randle-Masters and Mrs Mandie Pidgley (FRN 984312) is an AR of Golden Charter Limited (FRN 965279). When you use Mr Martin Randle-Masters and Mrs Mandie Pidgley's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Mr Martin Randle-Masters and Mrs Mandie Pidgley, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Mr Martin Randle-Masters and Mrs Mandie Pidgley’s phone number?
The FCA register lists the phone number 023 8089 0339 for Mr Martin Randle-Masters and Mrs Mandie Pidgley. If you were given different contact details, use these to check with the firm before going any further.
Is Mr Martin Randle-Masters and Mrs Mandie Pidgley a scam or clone?
Mr Martin Randle-Masters and Mrs Mandie Pidgley is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Mr Martin Randle-Masters and Mrs Mandie Pidgley?
Protection works through Golden Charter Limited, the principal firm responsible for Mr Martin Randle-Masters and Mrs Mandie Pidgley's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Mr Martin Randle-Masters and Mrs Mandie Pidgley use any other names?
It trades as New Forest Funerals.

Sources and links

The full report on Mr Martin Randle-Masters and Mrs Mandie Pidgley

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