Mr Stephen Mutch & Mrs Denise Mutch

Reference number: 977442

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Introducer appointed representative

the MUTCH partnership can only introduce you to their principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

IDEAL SALES SOLUTIONS LTD Reference number: 703401 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • MR STEPHEN MUTCH & MRS DENISE MUTCH (FRN 977442) introduces customers to IDEAL SALES SOLUTIONS LTD (FRN 703401). Any regulated advice or arranging is done by the principal, not the MUTCH partnership.
  • Example: if the MUTCH partnership refers you to a financial adviser, the advice should come from the principal firm, not from the MUTCH partnership itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When hallmarkformby.com first appeared online, and whether it can receive email
  • What kind of line 07411 696835 is
  • Who else gives the postcode WA8 6NB
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • HALLMARK JEWELLERS Trading name
  • The Jewellers Bench Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Ideal Sales Solutions Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

The MUTCH partnership’s history from the FCA register and Companies House, newest first.

2025

3 January 2025

  • Began trading as "HALLMARK JEWELLERS"

FCA register

2024

16 August 2024

  • Began trading as "The Jewellers Bench"

FCA register

2022

15 June 2022

  • Became an introducer appointed representative

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms like the MUTCH partnership

Other firms of the same type (credit broker), nearest first.

In Widnes

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on the MUTCH partnership

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 3 events in its history

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Frequently asked questions about this firm

Is Mr Stephen Mutch & Mrs Denise Mutch FCA authorised?
Mr Stephen Mutch & Mrs Denise Mutch (FRN 977442) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for the MUTCH partnership?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Mr Stephen Mutch & Mrs Denise Mutch (FRN 977442) introduces customers to IDEAL SALES SOLUTIONS LTD (FRN 703401). Any regulated advice or arranging is done by the principal, not the MUTCH partnership. Example: if the MUTCH partnership refers you to a financial adviser, the advice should come from the principal firm, not from the MUTCH partnership itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is the MUTCH partnership’s phone number and website?
The FCA register lists the phone number 07411 696835 and the website hallmarkformby.com for the MUTCH partnership. If you were given different contact details, use these to check with the firm before going any further.
Is the MUTCH partnership a scam or clone?
the MUTCH partnership is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with the MUTCH partnership?
Protection works through Ideal Sales Solutions Ltd, the principal firm responsible for the MUTCH partnership's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does the MUTCH partnership use any other names?
It trades as HALLMARK JEWELLERS and The Jewellers Bench.

Sources and links

The full report on Mr Stephen Mutch & Mrs Denise Mutch

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