Napo

Reference number: 401797

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Union Income Benefit Holdings Limited Reference number: 307575 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • NAPO (FRN 401797) introduces customers to Union Income Benefit Holdings Limited (FRN 307575). Any regulated advice or arranging is done by the principal, not NAPO.
  • Example: if NAPO refers you to a financial adviser, the advice should come from the principal firm, not from NAPO itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When napo.org.uk first appeared online, and whether it can receive email
  • What kind of line 020 7223 4887 is
  • Who else gives the postcode SW14 8HL
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • The Trade Union, Professional Association and campaigning organisation for Probation and Family Court staff Trading name
  • The Trade Union and Professional Association for Family Court and Probation Staff Former trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Union Income Benefit Holdings Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Napo’s history from the FCA register and Companies House, newest first.

Key events (1) All events (4)

2005

14 January 2005

  • Became an introducer appointed representative

FCA register

In the full report: all 4 events

  • All 4 events in its history (1 shown here)
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Firms like Napo

Other firms of the same type (insurance broker), nearest first.

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Napo

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 4 events in its history

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Frequently asked questions about this firm

Is Napo FCA authorised?
Napo (FRN 401797) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Napo?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Napo (FRN 401797) introduces customers to Union Income Benefit Holdings Limited (FRN 307575). Any regulated advice or arranging is done by the principal, not Napo. Example: if Napo refers you to a financial adviser, the advice should come from the principal firm, not from Napo itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Napo’s phone number and website?
The FCA register lists the phone number 020 7223 4887 and the website napo.org.uk for Napo. If you were given different contact details, use these to check with the firm before going any further.
Is Napo a scam or clone?
Napo is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Napo?
Protection works through Union Income Benefit Holdings Limited, the principal firm responsible for Napo's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Napo use any other names?
It trades as The Trade Union, Professional Association and campaigning organisation for Probation and Family Court staff. It has previously used the name The Trade Union and Professional Association for Family Court and Probation Staff.

Sources and links

The full report on Napo

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