National Farmers Union Mutual Insurance Society Limited (The)

Reference number: 117664

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When nfumutual.co.uk first appeared online, and whether it can receive email
  • What kind of line 01789 204211 is, and the 3 other firms that give it
  • Who else gives the postcode CV37 7BJ
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • NFU Mutual Trading name
  • NFU Mutual Direct Trading name
  • NFU Mutual Insurance Society Limited Former name
  • The National Farmers' Union Mutual Insurance Society Limited Former name

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (15 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Advising on Pension Transfers and Pension Opt Outs
  • Arranging (bringing about) deals in investments
  • Arranging safeguarding and administration of assets
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Establishing, operating or winding up a stakeholder pension scheme
  • Establishing/operating/winding up a personal pension scheme
  • Making arrangements with a view to transactions in investments
  • Safeguarding and administration of assets (without arranging)

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
139
upheld, against a 31% median
20%
about insurance
136

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00111982
Company status
Active
Company type
Private company limited by guarantee
Incorporated
30 September 1910 (116 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Life insurance (SIC 65110)
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
James Crawford Mclaren Director Jul 1967 1 Jan 2012 8 other companies
Nicholas James Turner Director Jul 1967 1 Jul 2013 9 other companies
Jonathan Robert Bailie Director Dec 1963 19 Mar 2018 11 other companies
Alison Mary Capper Director Jun 1968 9 Apr 2018 7 other companies
Richard David Morley Director Jul 1967 26 Oct 2018 21 other companies
Alan Charles Fairhead Director May 1959 1 Nov 2020 1 other company
Nicholas John Watson Director Apr 1969 24 May 2021 4 other companies
John Vincent Deane Director Aug 1958 1 Nov 2022 24 other companies
David William Smith Director Aug 1959 1 Jan 2023 None
Rachel Joanna Kelsall Director Aug 1969 1 Apr 2023 None
Sarah Elizabeth Simpson Director Jul 1973 1 Sep 2024 None
Sally Angela Helen Williams Director Jul 1966 1 Dec 2025 28 other companies
Sian Elizabeth Johns Secretary Not published 1 May 2024 –

Other companies run by these 12 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
104
closed down
40
went insolvent
1

In the full report: all 104 companies, named

  • What each company does, and whether it is still trading
  • Which of these 12 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 18 on the FCA register
  • The 8 companies these 12 directors run together
  • All 58 people who have ever been directors, with their dates
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Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

Key events (8) All events (107)

2026

27 March 2026

  • Changed its registered name from "The National Farmers' Union Mutual Insurance Society Limited"

FCA register

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1919

21 June 1919

  • Changed its registered name from "NFU Mutual Insurance Society Limited"

FCA register

1910

30 September 1910

  • Incorporated at Companies House

Companies House

1901

1 January 1901

  • Supervised by HM Treasury under the money laundering rules from this date

FCA register

In the full report: all 107 events

  • All 107 events in its history (8 shown here)
  • Every director appointment and resignation: 94
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Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
8
share a director
7
share its phone number
3

In the full report: all 8 connected firms, named

  • How each is linked: shared directors (7), the same phone number (3), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 5 past links through former directors
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Similar firms

Other firms of the same type (insurer), nearest first.

In Stratford-upon-Avon

Avon Insurance PLCStratford-Upon-AvonAuthorised

In the Coventry (CV) postcode area

Bee Diseases Insurance LimitedKenilworthAuthorised

Elsewhere in the UK

Chubb European Group SELondonAuthorisedRAC Insurance LimitedWalsallAuthorisedGreat Lakes Insurance UK LimitedLondonAuthorisedAviva Insurance LimitedNorwichAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 104 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 107 events in its history
  • 8 connected firms, named, and who links them

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Frequently asked questions about this firm

Is National Farmers Union Mutual Insurance Society Limited (The) FCA authorised?
Yes, National Farmers Union Mutual Insurance Society Limited (The) (FRN 117664) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an insurer. The FCA has placed no limits on its permissions.
What is National Farmers Union Mutual Insurance Society Limited (The)’s phone number and website?
The FCA register lists the phone number 01789 204211 and the website nfumutual.co.uk for National Farmers Union Mutual Insurance Society Limited (The). If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 3 other FCA firms.
Is National Farmers Union Mutual Insurance Society Limited (The) a scam or clone?
National Farmers Union Mutual Insurance Society Limited (The) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with National Farmers Union Mutual Insurance Society Limited (The)?
It may control client money but not hold it. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about National Farmers Union Mutual Insurance Society Limited (The) to the Financial Ombudsman Service, free of charge.
Who runs National Farmers Union Mutual Insurance Society Limited (The)?
Companies House lists 12 directors of National Farmers Union Mutual Insurance Society Limited (The): James Crawford McLaren, Nicholas James Turner, Jonathan Robert Bailie, Alison Mary Capper, Richard David Morley, Alan Charles Fairhead and 6 more.
How long has National Farmers Union Mutual Insurance Society Limited (The) been in business?
The company was formed on 30 September 1910, and has held its current FCA authorisation since December 2001.
How many complaints does National Farmers Union Mutual Insurance Society Limited (The) get?
In January–June 2025, the Financial Ombudsman Service received 139 new complaints about National Farmers Union Mutual Insurance Society Limited (The), and upheld 20% of those it decided.
Does National Farmers Union Mutual Insurance Society Limited (The) use any other names?
It trades as NFU Mutual and NFU Mutual Direct. It has previously used 2 other names: NFU Mutual Insurance Society Limited and The National Farmers' Union Mutual Insurance Society Limited.

Sources and links

The full report on National Farmers Union Mutual Insurance Society Limited (The)

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