Northgate Insurance Services Limited
Reference number: 312423
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Redmond House, Fern Court, Bracken Hill Business Park, Peterlee, County Durham, SR8 2RR, United Kingdom
In the full report: 3 background checks
- When northgateinsuranceservices.com first appeared online, and whether it can receive email
- What kind of line 0345 142 2111 is
- Who else gives the postcode SR8 2RR
Other names (5)
If you were contacted under any of these names, it is this firm.
- Albany Assistance Limited Former name: A name it was registered under before.
- Albany Uninsured Loss Recoveries Limited Former name: A name it was registered under before.
- AUXILLIS LIMITED Former name: A name it was registered under before.
- Auxillis Former trading name: A name it used to trade under.
- Cab Aid Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
- Claims management No FSCS coverMoney you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (6 permissions)
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Dealing in investments as agent
- Making arrangements with a view to transactions in investments
- Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 02948256 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 13 July 1994 (32 years old)
- Registered office
- Northgate Centre, Lingfield Way, Darlington, DL1 4PZ, England
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Martin Ward | Director | Feb 1967 | 22 Apr 2009 | 52 other companies |
| Paul Harvey Stead | Director | Jul 1967 | 31 Mar 2020 | 26 other companies |
| Rachel Maria Coulson | Director | Aug 1975 | 8 Dec 2025 | 35 other companies |
| Matthew David Barton | Secretary | Not published | 16 Jul 2024 | – |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 62
- closed down
- 20
- are FCA-registered
- 5
In the full report: all 62 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 5 on the FCA register, including one no longer authorised
- The 32 companies these 3 directors run together
- All 26 people who have ever been directors, with their dates
Key dates in its history
Northgate Insurance Services’s history from the FCA register and Companies House, newest first.
2026
8 July 2026
- Changed its registered name from "AUXILLIS LIMITED"
FCA register
2019
31 March 2019
- No longer regulated by the Claims Management Regulator
FCA register
2016
2 September 2016
- Changed its registered name from "Albany Assistance Limited"
FCA register
6 April 2016
- Moco Claims And Services Limited took control (75–100% of shares)
Companies House
2013
1 April 2013
- Regulated by the FCA from this date
FCA register
2007
4 April 2007
- Regulated by the Claims Management Regulator from this date
FCA register
2006
3 April 2006
- Changed its registered name from "Albany Uninsured Loss Recoveries Limited"
FCA register
2005
14 January 2005
- Regulated by the Financial Services Authority from this date
- Became authorised by the FCA
FCA register
2004
12 October 2004
- Board replaced: all 3 directors left and 2 new directors took over
Companies House
1994
13 July 1994
- Incorporated at Companies House
Companies House
In the full report: all 62 events
- All 62 events in its history (11 shown here)
- Every director appointment and resignation: 45
Firms connected to Northgate Insurance Services
Other FCA-listed firms that share a director, phone number or address with Northgate Insurance Services. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 5
- no longer authorised
- 1
- share a director
- 5
In the full report: all 5 connected firms, named
- How each is linked: shared directors (5), the same postcode (1)
- Who links each one: the named directors, with dates
Firms like Northgate Insurance Services
Other firms of the same type (insurance broker), nearest first.
In the Sunderland (SR) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Northgate Insurance Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 62 other companies its directors have run, named
- 3 background checks on its contact details
- All 62 events in its history
- 5 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk