Northumbrian Citizens Advice Bureau

Reference number: 617689

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When citizensadvicenorthumberland.org.uk first appeared online, and whether it can receive email
  • What kind of line 07384 510725 is
  • Who else gives the postcode NE63 8UG
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Northumberland Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
30 August 2013 (13 years old)
Registered office
Unit 6 Sovereign House Lennep Way, Jubilee Industrial Estate, Ashington, Northumberland, NE63 8UG, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)
  • Activities of professional membership organisations (SIC 94120)

Directors and company secretaries

Name Role Born Appointed Other companies
Tim Frazer Director Dec 1952 23 Apr 2019 1 other company
Kirsty Emma Rusby Director Aug 1998 19 Jan 2021 None
Benjamin Waugh Director Aug 2002 6 Jul 2021 None
Christine Holland Director Dec 1951 1 Sep 2022 3 other companies
Neil Thompson Director Aug 1962 15 Mar 2023 3 other companies
Mila Savannah Ten Hove Director Jun 1999 28 Jun 2023 None
Jane Iley Director Oct 1963 28 Jun 2023 2 other companies
Catherine Jane Robinson Director Dec 1958 8 Dec 2023 1 other company
Daniel John Armit Director Jan 1987 14 Mar 2024 None
David Arthur Laux Director Dec 1963 13 Aug 2024 None
Lucy Anne Ballantyne Director Nov 1974 29 Aug 2024 None

Other companies run by these 11 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
10
closed down
4
still active
5

In the full report: all 10 companies, named

  • What each company does, and whether it is still trading
  • Which of these 11 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 39 people who have ever been directors, with their dates
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Key dates in its history

Northumbrian Citizens Advice Bureau’s history from the FCA register and Companies House, newest first.

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2013

30 August 2013

  • Incorporated at Companies House

Companies House

In the full report: all 75 events

  • All 75 events in its history (4 shown here)
  • Every director appointment and resignation: 67
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Firms like Northumbrian Citizens Advice Bureau

Other firms of the same type (debt advice or management), nearest first.

In the Newcastle (NE) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Northumbrian Citizens Advice Bureau

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 10 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 75 events in its history

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Frequently asked questions about this firm

Is Northumbrian Citizens Advice Bureau FCA authorised?
Yes, Northumbrian Citizens Advice Bureau (FRN 617689) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Northumbrian Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 07384 510725 and the website citizensadvicenorthumberland.org.uk for Northumbrian Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is Northumbrian Citizens Advice Bureau a scam or clone?
Northumbrian Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Northumbrian Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Northumbrian Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Northumbrian Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who runs Northumbrian Citizens Advice Bureau?
Companies House lists 11 directors of Northumbrian Citizens Advice Bureau: Tim Frazer, Kirsty Emma Rusby, Benjamin Waugh, Christine Holland, Neil Thompson, Mila Savannah Ten Hove and 5 more.
How long has Northumbrian Citizens Advice Bureau been in business?
The company was formed on 30 August 2013, and has held its current FCA authorisation since April 2014.
Does Northumbrian Citizens Advice Bureau use any other names?
It trades as Citizens Advice Northumberland.

Sources and links

The full report on Northumbrian Citizens Advice Bureau

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