South Tyneside Citizens Advice Bureau

Reference number: 617743

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When southtynelca.net first appeared online, and whether it can receive email
  • What kind of line 0191 455 7958 is
  • Who else gives the postcode NE33 1HR
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • South Tyneside Citizens Advice Trading name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
06210127
Company status
Active
Company type
Private company limited by guarantee
Incorporated
12 April 2007 (19 years old)
Registered office
2nd Floor Edinburgh Buildings, Station Approach, South Shields, Tyne And Wear, NE33 1HR
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Keith Palmer Director Jan 1954 13 Dec 2010 None
Judith Ward Director Jun 1959 6 Feb 2015 None
Ann Best Director Jun 1964 30 May 2021 None
Stephen Dean Director Sep 1957 30 May 2021 None
Paul Lott Director Aug 1981 27 Oct 2021 None
Shelagh Isabel Barton Director Aug 1953 4 Feb 2022 1 other company
Shane Smith Director Sep 1986 1 Nov 2024 1 other company
Hoda Darawasha Director Apr 1979 28 Jan 2026 None
Kristopher Hunt Director Apr 1990 6 Feb 2026 None
Liz Mchugh Director Apr 1966 27 Feb 2026 None
Anna Harvey Secretary Not published 6 May 2026 –

Other companies run by these 10 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
2
closed down
1
still active
1

In the full report: all 2 companies, named

  • What each company does, and whether it is still trading
  • Which of these 10 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 37 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Small company accountsNot audited

Net assets

£737k

No earlier figure to compare

Cash at bank

£685k

No earlier figure to compare

Employees (average)

27

No earlier figure to compare

Owed within a year

£55.6k

No earlier figure to compare

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 06210127. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

South Tyneside Citizens Advice Bureau’s history from the FCA register and Companies House, newest first.

Key events (4) All events (72)

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2007

12 April 2007

  • Incorporated at Companies House

Companies House

In the full report: all 72 events

  • All 72 events in its history (4 shown here)
  • Every director appointment and resignation: 64
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Firms connected to South Tyneside Citizens Advice Bureau

Other FCA-listed firms that share a director, phone number or address with South Tyneside Citizens Advice Bureau. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like South Tyneside Citizens Advice Bureau

Other firms of the same type (debt advice or management), nearest first.

In the Newcastle (NE) postcode area

Karbon Homes LimitedNewcastle upon TyneAuthorisedCitizens Advice GatesheadGatesheadAuthorisedCitizens Advice Newcastle LimitedNewcastle Upon TyneAuthorisedNorthumbrian Citizens Advice BureauAshingtonAuthorisedThe North Tyneside Citizens Advice BureauNorth ShieldsAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on South Tyneside Citizens Advice Bureau

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 72 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is South Tyneside Citizens Advice Bureau FCA authorised?
Yes, South Tyneside Citizens Advice Bureau (FRN 617743) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is South Tyneside Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 0191 455 7958 and the website southtynelca.net for South Tyneside Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is South Tyneside Citizens Advice Bureau a scam or clone?
South Tyneside Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with South Tyneside Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how South Tyneside Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about South Tyneside Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who runs South Tyneside Citizens Advice Bureau?
Companies House lists 10 directors of South Tyneside Citizens Advice Bureau: Keith Palmer, Judith Ward, Ann Best, Stephen Dean, Paul Lott, Shelagh Isabel Barton and 4 more.
How long has South Tyneside Citizens Advice Bureau been in business?
The company was formed on 12 April 2007, and has held its current FCA authorisation since April 2014.
What do South Tyneside Citizens Advice Bureau’s latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £737k (no earlier figure to compare) and cash at bank of £685k (no earlier figure to compare).
Does South Tyneside Citizens Advice Bureau use any other names?
It trades as South Tyneside Citizens Advice.

Sources and links

The full report on South Tyneside Citizens Advice Bureau

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