Ocado Retail Limited
Reference number: 528663
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Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
Cycle Solutions (Cycle to Work) Limited Reference number: 722968 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- OCADO RETAIL LIMITED (FRN 528663) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not OCADO RETAIL.
- Example: if OCADO RETAIL refers you to a financial adviser, the advice should come from the principal firm, not from OCADO RETAIL itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Website
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Phone number
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Address
Titan Court, 3 Bishops Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE, United Kingdom
In the full report: 3 background checks
- When ocado.com first appeared online, and whether it can receive email
- What kind of line 01707 227889 is
- Who else gives the postcode AL10 9NE
Other names (1)
If you were contacted under any of these names, it is this firm.
- OCADO Ltd Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 03875000 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 11 November 1999 (26 years old)
- Registered office
- Apollo Court 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE, United Kingdom
- Nature of business
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- Retail sale in non-specialised stores with food, beverages or tobacco predominating (SIC 47110)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Timothy Steiner | Director | Dec 1969 | 13 Apr 2000 | 15 other companies |
| Stuart Barry Machin | Director | Oct 1970 | 5 Aug 2019 | 1 other company |
| Hannah Gibson | Director | Dec 1983 | 20 Sep 2022 | None |
| Adam Leslie Dobbs | Director | Mar 1980 | 17 Nov 2022 | 37 other companies |
| James Xavier Matthews | Director | Oct 1983 | 26 Apr 2023 | 7 other companies |
| Mathew David Ankers | Director | Sep 1986 | 22 Sep 2023 | 4 other companies |
| Alison Ann Dolan | Director | Dec 1969 | 1 Apr 2025 | 11 other companies |
| Lawrence Hene (Dr) | Director | Oct 1978 | 22 Jan 2026 | 3 other companies |
| Jonathan David Wiseman | Secretary | Not published | 11 Jan 2021 | – |
Other companies run by these 8 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 73
- closed down
- 5
- went insolvent
- 1
In the full report: all 73 companies, named
- What each company does, and whether it is still trading
- Which of these 8 directors sit on each board, and since when
- The one that went into liquidation or administration
- The 2 on the FCA register
- The 5 companies these 8 directors run together
- All 38 people who have ever been directors, with their dates
Key dates in its history
Ocado Retail’s history from the FCA register and Companies House, newest first.
2026
10 July 2026
- Changed its registered name from "OCADO Ltd"
FCA register
2023
18 December 2023
- Ocado Holdings Limited gave up control
Companies House
2019
5 August 2019
- Marks And Spencer Holdings Limited became a part-owner (25–50% of shares)
Companies House
2016
6 April 2016
- Ocado Holdings Limited became a part-owner (25–50% of shares)
- Ocado Holdings Limited took control (75–100% of shares)
Companies House
2010
28 July 2010
- Became an introducer appointed representative
FCA register
1999
11 November 1999
- Incorporated at Companies House
Companies House
In the full report: all 77 events
- All 77 events in its history (7 shown here)
- Every director appointment and resignation: 70
Firms connected to Ocado Retail
Other FCA-listed firms that share a director, phone number or address with Ocado Retail. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share a director
- 2
- share its postcode
- 2
In the full report: all 4 connected firms, named
- How each is linked: shared directors (2), the same postcode (2)
- Who links each one: the named directors, with dates
- 1 past link through former directors
Firms like Ocado Retail
Other firms of the same type (retailer), nearest first.
In Hatfield
In the St Albans (AL) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Ocado Retail
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 73 other companies its directors have run, named
- 3 background checks on its contact details
- All 77 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk