OneCall Financial Advice Centre

Reference number: 313397

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When essexequityrelease.co.uk first appeared online, and whether it can receive email
  • What kind of line 01268 799211 is
  • Who else gives the postcode SS7 5HL
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Essex Equity Release Advice Centre Trading name
  • OneCall Financial Advice Trading name
  • Docklands Mortgages Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (14 permissions)
  • Acting as a CBTL advisor
  • Acting as a CBTL arranger
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Debt-counselling
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

OneCall Financial Advice Centre’s history from the FCA register and Companies House, newest first.

Key events (3) All events (9)

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2004

31 October 2004

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

In the full report: all 9 events

  • All 9 events in its history (3 shown here)
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Firms like OneCall Financial Advice Centre

Other firms of the same type (mortgage adviser or broker), nearest first.

In Benfleet

Akinniyi ArikaweBenfleetAuthorisedJ&L Mortgage Solutions LtdBenfleetAuthorisedSteven RobinsonBenfleetAuthorisedAb Specialist Finance LtdBenfleetAppointed representativeAMS Financial Services LimitedBenfleetAppointed representativeAshley Bennett Mortgages LtdBenfleetAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on OneCall Financial Advice Centre

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 background checks on its contact details
  • All 9 events in its history

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Frequently asked questions about this firm

Is OneCall Financial Advice Centre FCA authorised?
Yes, OneCall Financial Advice Centre (FRN 313397) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since October 2004 and works as a mortgage adviser or broker. The FCA has placed no limits on its permissions.
What is OneCall Financial Advice Centre’s phone number and website?
The FCA register lists the phone number 01268 799211 and the website essexequityrelease.co.uk for OneCall Financial Advice Centre. If you were given different contact details, use these to check with the firm before going any further.
Is OneCall Financial Advice Centre a scam or clone?
OneCall Financial Advice Centre is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with OneCall Financial Advice Centre?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about OneCall Financial Advice Centre to the Financial Ombudsman Service, free of charge.
Does OneCall Financial Advice Centre use any other names?
It trades as Essex Equity Release Advice Centre and OneCall Financial Advice. It has previously used the name Docklands Mortgages.

Sources and links

The full report on OneCall Financial Advice Centre

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