Outworx Contact Centre (PTY) Ltd

Reference number: 714630

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

COMPLETE COVER GROUP LIMITED Reference number: 309611 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Outworx Contact Centre (PTY) Ltd (FRN 714630) is an AR of COMPLETE COVER GROUP LIMITED (FRN 309611). When you use Outworx Contact Centre (PTY)'s services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Outworx Contact Centre (PTY), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 2 background checks

  • When outworx.co.za first appeared online, and whether it can receive email
  • What kind of line +27 310 000 003 is
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Outworx Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Complete Cover Group Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Outworx Contact Centre (PTY)’s history from the FCA register and Companies House, newest first.

2024

29 January 2024

  • Began trading as "Outworx Contact centre (PTY)"

FCA register

2015

20 August 2015

  • Became an appointed representative
  • Began trading as "Outworx"

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms like Outworx Contact Centre (PTY)

Other firms of the same type (insurance broker), nearest first.

In Umhlanga

CCI South Africa (Pty)UmhlangaAppointed representative

Elsewhere in the UK

Apple Distribution International LimitedCork CityAppointed representativeAirbnb UK Services LimitedLondonAppointed representativeRyanair DACCo. DublinAppointed representativeKlarna Premium Services LtdLondonAppointed representativeAccenture IncMandaluyong CityAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Outworx Contact Centre (PTY)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • All 3 events in its history

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Frequently asked questions about this firm

Is Outworx Contact Centre (PTY) Ltd FCA authorised?
Outworx Contact Centre (PTY) Ltd (FRN 714630) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Outworx Contact Centre (PTY)?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Outworx Contact Centre (PTY) Ltd (FRN 714630) is an AR of COMPLETE COVER GROUP LIMITED (FRN 309611). When you use Outworx Contact Centre (PTY)'s services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Outworx Contact Centre (PTY), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Outworx Contact Centre (PTY)’s phone number and website?
The FCA register lists the phone number +27 310 000 003 and the website outworx.co.za for Outworx Contact Centre (PTY). If you were given different contact details, use these to check with the firm before going any further.
Is Outworx Contact Centre (PTY) a scam or clone?
Outworx Contact Centre (PTY) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Outworx Contact Centre (PTY)?
Protection works through Complete Cover Group Limited, the principal firm responsible for Outworx Contact Centre (PTY)'s regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Outworx Contact Centre (PTY) use any other names?
It trades as Outworx.

Sources and links

The full report on Outworx Contact Centre (PTY) Ltd

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