Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
HTG HOME SERVICES LIMITED Reference number: 824122 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- OVO ENERGY LTD (FRN 822754) is an AR of HTG HOME SERVICES LIMITED (FRN 824122). When you use OVO ENERGY's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from OVO ENERGY, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Floor 5, Crescent, Temple Back, Redcliffe, Bristol, BS1 6EZ, United Kingdom
In the full report: 3 background checks
- When ovoenergy.com first appeared online, and whether it can receive email
- What kind of line 0330 303 5063 is
- Who else gives the postcode BS1 6EZ
Other names (3)
If you were contacted under any of these names, it is this firm.
- Boost Trading name: A name it trades under now.
- OVO Trading name: A name it trades under now.
- OVO HomePlan Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Htg Home Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 06890795 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 29 April 2009 (17 years old)
- Registered office
- Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, United Kingdom
- Nature of business
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- Other retail sale not in stores, stalls or markets (SIC 47990)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Christopher Stephen Norbury | Director | Sep 1974 | 8 Oct 2026 | 14 other companies |
| Anthony Steven Ainsworth | Director | Feb 1968 | 20 Oct 2026 | 8 other companies |
| Richard John Brooks | Director | Jul 1980 | 20 Oct 2026 | 19 other companies |
| Simon William Todd | Director | Jan 1983 | 20 Oct 2026 | 10 other companies |
| Deborah Gandley | Secretary | Not published | 8 Oct 2026 | – |
Other companies run by these 4 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 25
- still active
- 25
- are FCA-registered
- 7
In the full report: all 25 companies, named
- What each company does, and whether it is still trading
- Which of these 4 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 7 on the FCA register
- The 11 companies these 4 directors run together
- All 20 people who have ever been directors, with their dates
Key dates in its history
Ovo Energy’s history from the FCA register and Companies House, newest first.
2019
31 October 2019
- Ovo Group Ltd gave up control
- Ovo Group Ltd took control (75–100% of shares)
- Ovo Holdings Limited gave up control
- Ovo Holdings Limited took control (75–100% of shares)
Companies House
2018
9 October 2018
- Became an appointed representative
FCA register
2016
6 April 2016
- Ovo Group Ltd took control (75–100% of shares)
Companies House
2009
29 April 2009
- Incorporated at Companies House
Companies House
In the full report: all 48 events
- All 48 events in its history (7 shown here)
- Every director appointment and resignation: 36
Firms connected to Ovo Energy
Other FCA-listed firms that share a director, phone number or address with Ovo Energy. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share a director
- 4
- share its postcode
- 1
In the full report: all 4 connected firms, named
- How each is linked: shared directors (4), the same postcode (1)
- Who links each one: the named directors, with dates
- 3 past links through former directors
Firms like Ovo Energy
Other firms of the same type (retailer), nearest first.
In Bristol
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Ovo Energy
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 25 other companies its directors have run, named
- 3 background checks on its contact details
- All 48 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
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What does appointed representative mean for Ovo Energy?
What is Ovo Energy’s phone number and website?
Is Ovo Energy a scam or clone?
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Who owns Ovo Energy?
Who runs Ovo Energy?
How long has Ovo Energy been in business?
Does Ovo Energy use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk