Owl Payments Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 4 years
Your funds are safeguarded
No FCA actions
Active company since 2019

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

viator.com (opens in a new tab)
Phone number

020 8143 9005
Address

10, Norton Folgate, London, Tower Hamlets, E1 6DB, United Kingdom

In the full report: 3 background checks

When viator.com first appeared online, and whether it can receive email
What kind of line 020 8143 9005 is
Who else gives the postcode E1 6DB

FCA permissions and consumer protection

Handle payments & transfers Funds safeguarded
Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

1. Services enabling cash to be placed on a payment account as well as all the operations required for operating a payment account.
3. Executing payment transactions (no credit line)
5. Issuing and/or acquiring of payment instruments.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 11884803 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 15 March 2019 (7 years old)
Registered office: 10 Norton Folgate, London, E1 6DB, United Kingdom
Nature of business: Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Salma Javid	Director	Oct 1981	14 Apr 2025	1 other company
Alistair Geoffrey Chaytor	Director	Mar 1983	6 Oct 2026	None

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other company: 1
still active: 1

In the full report: all 1 company, named

What each company does, and whether it is still trading
Which of these 2 directors sit on each board, and since when
Any that went into liquidation or administration
All 11 people who have ever been directors, with their dates

Key dates in its history

Owl Payments’s history from the FCA register and Companies House, newest first.

Key events (4) All events (26)

2022

30 March 2022

Regulated by the FCA from this date
Became an authorised payment institution

FCA register

2019

15 March 2019

Incorporated at Companies House
Tripadvisor UK Holdco Limited took control (75–100% of shares)

Companies House

In the full report: all 26 events

All 26 events in its history (4 shown here)
Every director appointment and resignation: 22

Firms like Owl Payments

Other firms of the same type (payment or money transfer firm), nearest first.

In London

Uber Payments UK LimitedLondonAuthorised Wise Payments LimitedLondonAuthorised Forisgfs UK LimitedLondonAuthorised Wepay Payments Ltd.LondonAuthorised Airbnb Payments UK LimitedLondonAuthorised Mollie UK Ltd.LondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Owl Payments

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

1 other company its directors have run, named
3 background checks on its contact details
All 26 events in its history

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Frequently asked questions about this firm

Is Owl Payments Limited FCA authorised?

Yes, Owl Payments Limited (FRN 946444) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since March 2022 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.

What is Owl Payments’ phone number and website?

The FCA register lists the phone number 020 8143 9005 and the website viator.com for Owl Payments. If you were given different contact details, use these to check with the firm before going any further.

Is Owl Payments a scam or clone?

Owl Payments is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Owl Payments?

It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Owl Payments to the Financial Ombudsman Service, free of charge.

Who owns Owl Payments?

Owl Payments is owned by Tripadvisor UK Holdco Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 15 March 2019.

Who runs Owl Payments?

Companies House lists 2 directors of Owl Payments: Salma Javid and Alistair Geoffrey Chaytor.

How long has Owl Payments been in business?

The company was formed on 15 March 2019, and has held its current FCA authorisation since March 2022.