Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No phone number on the FCA register
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Address
PANPAY UK LTD, Floor 4, 2 Minster Court, London, EC3R 7BB, United Kingdom
In the full report: 2 background checks, 1 thing worth a closer look
- When panpay.co.uk first appeared online, and whether it can receive email
- Whether EC3R 7BB is a shared office: 27 other firms give it
FCA permissions and consumer protection
- Handle payments & transfers Funds safeguardedYour money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (7 permissions)
- a) Services enabling cash placement on a payment account
- b) Services enabling cash withdrawals from a payment account
- c) Execution of payment transactions (not covered by a credit line)
- d) Execution of payment transactions (covered by a credit line)
- e) Issuing payment instruments or acquiring payment transactions
- f) Money remittance
- h) Issuing Electronic Money
Limits on what they may do
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Agents and distributors
The firm will not onboard any agents or use any distributors.
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Unrelated payment services
The firm will not provide any payment services which are not related to the issuing of e-money (i.e. unrelated payment services).
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Provision of e-money services
The firm will not provide e-money services to an individual who is acting for purposes other than a trade, business or profession.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 14804658 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 15 April 2023 (3 years old)
- Registered office
- 2 Minster Court, 4th Floor, London, EC3R 7BB, England
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Jian Zhou | Director | Apr 1984 | 15 Apr 2023 | None |
| Hannah Jaine Stonuary | Director | Jan 1985 | 12 Jun 2025 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
- All 3 people who have been directors, with their dates
Filed accounts and finances
Net assets
£306k
−13% from £350k
Employees (average)
0
No earlier figure to compare
Owed within a year
£51.1k
No earlier figure to compare
Net assets
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 14804658. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Panpay UK’s history from the FCA register and Companies House, newest first.
2025
22 October 2025
- Jian Zhou gave up control
- Panpay Information Service Limited gave up control
- Panpay Information Service Limited took control (75–100% of shares)
Companies House
4 June 2025
- Regulated by the FCA from this date
- FCA imposed a requirement (Agents and distributors)
- FCA imposed a requirement (Provision of e-money services)
- FCA imposed a requirement (Unrelated payment services)
- Became an authorised e-money institution
FCA register
2023
15 April 2023
- Incorporated at Companies House
- Jian Zhou took control (75–100% of shares)
Companies House
In the full report: all 14 events
- All 14 events in its history (10 shown here)
- Every director appointment and resignation: 4
Firms like Panpay UK
Other firms of the same type (payment or money transfer firm), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Panpay UK
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 2 background checks on its contact details, 1 flagged
- All 14 events in its history
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Frequently asked questions about this firm
Is Panpay UK Ltd FCA authorised?
What is Panpay UK’s website?
Is Panpay UK a scam or clone?
Is my money safe with Panpay UK?
Who owns Panpay UK?
Who runs Panpay UK?
How long has Panpay UK been in business?
What do Panpay UK’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- How safeguarding works fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk