Paragon Bank PLC

Reference number: 604551

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When paragonbank.co.uk first appeared online, and whether it can receive email
  • What kind of line 0345 849 4000 is, and the other firm that gives it
  • Who else gives the postcode B91 3QJ
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Other names (12)

If you were contacted under any of these names, it is this firm.

  • Mortgage Trust Trading name
  • Paragon Trading name
  • Paragon Mortgages Trading name
  • Paragon Motor Finance Trading name
  • Paragon Personal Finance Trading name
  • Paragon Premier Trading name
  • Spring Trading name
  • up Trading name
  • Paragon Mortgages (No.24) PLC Former name
  • MLS Former trading name
  • Moorgate Loan Servicing Former trading name
  • Paragon Car Finance Former trading name

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (3)
  • 0800 862 0794
  • 0800 862 0795
  • 0800 862 0796
Fake email addresses (1)
  • onlinesavings.paragon@auto-response.org
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (14 permissions)
  • Accepting Deposits
  • Acting as a CBTL administrator
  • Acting as a CBTL lender
  • Administering a regulated mortgage contract
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Dealing in investments as principal
  • Entering into a regulated mortgage contract as lender
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
  • Making arrangements with a view to regulated mortgage contracts

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
123
upheld, against a 31% median
37%
about banking and credit
110

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
05390593
Company status
Active
Company type
Public limited company
Incorporated
12 March 2005 (21 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Banks (SIC 64191)

Directors and company secretaries

Name Role Born Appointed Other companies
Nigel Stewart Terrington Director Dec 1959 12 Jun 2013 57 other companies
Richard James Woodman Director May 1965 20 Sep 2017 140 other companies
Alison Clare Munro Morris Director Sep 1959 26 Mar 2020 1 other company
Peter Anthony Hill Director Jul 1961 27 Oct 2020 17 other companies
Robert David East Director Mar 1960 1 Sep 2022 41 other companies
Tanvi Prafulchandra Davda Director Sep 1972 1 Sep 2022 5 other companies
Zoe Louise Howorth Director Dec 1970 1 Jun 2023 11 other companies
Andrew Doveton Stewart Director Dec 1966 1 Oct 2026 5 other companies
Rebecca Louise Mcneil Director Apr 1978 1 Oct 2026 None
Marius Van Niekerk Secretary Not published 2 Apr 2025 –

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
241
closed down
158
are FCA-registered
9

In the full report: all 241 companies, named

  • What each company does, and whether it is still trading
  • Which of these 9 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 9 on the FCA register
  • The 30 companies these 9 directors run together
  • All 28 people who have ever been directors, with their dates
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Key dates in its history

Paragon Bank’s history from the FCA register and Companies House, newest first.

Key events (7) All events (65)

2019

6 December 2019

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2016

6 April 2016

  • Paragon Banking Group PLC took control (75–100% of shares)

Companies House

2014

17 February 2014

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date
  • Became authorised by the FCA

FCA register

31 January 2014

  • Changed its registered name from "Paragon Mortgages (No.24) PLC"

FCA register

2005

12 March 2005

  • Incorporated at Companies House

Companies House

In the full report: all 65 events

  • All 65 events in its history (7 shown here)
  • Every director appointment and resignation: 43
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Firms connected to Paragon Bank

Other FCA-listed firms that share a director, phone number or address with Paragon Bank. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
7
share a director
5
share its phone number
1

In the full report: all 7 connected firms, named

  • How each is linked: shared directors (5), the same phone number (1), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 4 past links through former directors
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Firms like Paragon Bank

Other firms of the same type (bank or building society), nearest first.

In Solihull

Secure Trust Bank Public Limited CompanySolihullAuthorised

In the Birmingham (B) postcode area

HSBC UK Bank PLCBirminghamAuthorisedAdvance Credit Union LimitedBirminghamAuthorisedBirmingham Bank LimitedBirminghamAuthorisedCitysave Credit Union LimitedBirminghamAuthorisedFiresave Credit Union LimitedBirminghamAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Paragon Bank

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 241 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 65 events in its history
  • 7 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Paragon Bank PLC FCA authorised?
Yes, Paragon Bank PLC (FRN 604551) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since February 2014 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is Paragon Bank’s phone number and website?
The FCA register lists the phone number 0345 849 4000 and the website paragonbank.co.uk for Paragon Bank. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.
Is Paragon Bank a scam or clone?
Scammers have impersonated Paragon Bank: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Paragon Bank, shown on this page.
Is my money safe with Paragon Bank?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Paragon Bank to the Financial Ombudsman Service, free of charge.
Who owns Paragon Bank?
Paragon Bank is owned by Paragon Banking Group PLC, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Paragon Bank?
Companies House lists 9 directors of Paragon Bank: Nigel Stewart Terrington, Richard James Woodman, Alison Clare Munro Morris, Peter Anthony Hill, Robert David East, Tanvi Prafulchandra Davda and 3 more.
How long has Paragon Bank been in business?
The company was formed on 12 March 2005, and has held its current FCA authorisation since February 2014.
How many complaints does Paragon Bank get?
In January–June 2025, the Financial Ombudsman Service received 123 new complaints about Paragon Bank, and upheld 37% of those it decided.
Does Paragon Bank use any other names?
It trades as Mortgage Trust, Paragon, Paragon Mortgages, Paragon Motor Finance and Paragon Personal Finance, and 3 more names. It has previously used 4 other names, including Paragon Mortgages (No.24) PLC, MLS and Moorgate Loan Servicing.

Sources and links

The full report on Paragon Bank PLC

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