Secure Trust Bank Public Limited Company

Reference number: 204550

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When securetrustbank.com first appeared online, and whether it can receive email
  • What kind of line 0121 693 9100 is
  • Who else gives the postcode B90 4LH
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Other names (10)

If you were contacted under any of these names, it is this firm.

  • AppToPay Trading name
  • Moneyway Trading name
  • V12 Retail Finance Trading name
  • V12 Season Ticket Finance Trading name
  • V12 Vehicle Finance Trading name
  • V12VF Trading name
  • Secure Trust Bank Ltd Former name
  • Moneyfreedom Former trading name
  • OneBill from Moneyway Former trading name
  • Secure Homes Former trading name

FCA permissions and consumer protection

  • Hold or safeguard your money · Handle payments & transfers FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (9 permissions)
  • Accepting Deposits
  • Acting as a CBTL administrator
  • Acting as a CBTL arranger
  • Acting as a CBTL lender
  • Advising on P2P agreements
  • Dealing in investments as principal
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Issuing Electronic Money

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
799
upheld, against a 31% median
40%
about banking and credit
797

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00541132
Company status
Active
Company type
Public limited company
Incorporated
26 November 1954 (71 years old)
Registered office
Yorke House, Arleston Way, Solihull, B90 4LH, United Kingdom
Nature of business
  • Banks (SIC 64191)

Directors and company secretaries

Name Role Born Appointed Other companies
Paul Christopher Myers Director Mar 1964 28 Nov 2018 2 other companies
Rachel Michelle Lawrence Director Mar 1970 23 Sep 2020 14 other companies
Finlay Ferguson Williamson Director Apr 1959 30 Jun 2021 33 other companies
Victoria Grant Mitchell Director Jan 1965 1 Nov 2023 17 other companies
James Alexander Brown Director Oct 1960 31 Mar 2024 8 other companies
Julie Hopes Director Jan 1968 24 Oct 2024 10 other companies
Steve Colsell Director Jul 1964 12 Jun 2025 None
Ian Corfield Director Nov 1971 8 Sep 2025 10 other companies
Lisa Jane Daniels Secretary Not published 12 Mar 2024 –

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
88
closed down
37
went insolvent
1

In the full report: all 88 companies, named

  • What each company does, and whether it is still trading
  • Which of these 8 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 19 on the FCA register, including 3 no longer authorised
  • The 6 companies these 8 directors run together
  • All 44 people who have ever been directors, with their dates
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Key dates in its history

Secure Trust Bank Public Limited Company’s history from the FCA register and Companies House, newest first.

Key events (6) All events (97)

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2002

25 October 2002

  • Changed its registered name from "Secure Trust Bank Ltd"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1954

26 November 1954

  • Incorporated at Companies House

Companies House

In the full report: all 97 events

  • All 97 events in its history (6 shown here)
  • Every director appointment and resignation: 77
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Firms connected to Secure Trust Bank Public Limited Company

Other FCA-listed firms that share a director, phone number or address with Secure Trust Bank Public Limited Company. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
6
share a director
6
past links
6

In the full report: all 6 connected firms, named

  • How each is linked: shared directors (6)
  • Who links each one: the named directors, with dates
  • 6 past links through former directors
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Firms like Secure Trust Bank Public Limited Company

Other firms of the same type (bank or building society), nearest first.

In Solihull

Paragon Bank PLCSolihullAuthorised

In the Birmingham (B) postcode area

HSBC UK Bank PLCBirminghamAuthorisedAdvance Credit Union LimitedBirminghamAuthorisedBirmingham Bank LimitedBirminghamAuthorisedCitysave Credit Union LimitedBirminghamAuthorisedFiresave Credit Union LimitedBirminghamAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Secure Trust Bank Public Limited Company

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 88 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 97 events in its history
  • 6 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Secure Trust Bank Public Limited Company FCA authorised?
Yes, Secure Trust Bank Public Limited Company (FRN 204550) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as a bank or building society. The FCA has placed no limits on its permissions.
What is Secure Trust Bank Public Limited Company’s phone number and website?
The FCA register lists the phone number 0121 693 9100 and the website securetrustbank.com for Secure Trust Bank Public Limited Company. If you were given different contact details, use these to check with the firm before going any further.
Is Secure Trust Bank Public Limited Company a scam or clone?
Secure Trust Bank Public Limited Company is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Secure Trust Bank Public Limited Company?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Secure Trust Bank Public Limited Company to the Financial Ombudsman Service, free of charge.
Who runs Secure Trust Bank Public Limited Company?
Companies House lists 8 directors of Secure Trust Bank Public Limited Company: Paul Christopher Myers, Rachel Michelle Lawrence, Finlay Ferguson Williamson, Victoria Grant Mitchell, James Alexander Brown, Julie Hopes and 2 more.
How long has Secure Trust Bank Public Limited Company been in business?
The company was formed on 26 November 1954, and has held its current FCA authorisation since December 2001.
How many complaints does Secure Trust Bank Public Limited Company get?
In January–June 2025, the Financial Ombudsman Service received 799 new complaints about Secure Trust Bank Public Limited Company, and upheld 40% of those it decided.
Does Secure Trust Bank Public Limited Company use any other names?
It trades as AppToPay, Moneyway, V12 Retail Finance, V12 Season Ticket Finance and V12 Vehicle Finance, and 1 more names. It has previously used 4 other names, including Secure Trust Bank Ltd, Moneyfreedom and OneBill from Moneyway.

Sources and links

The full report on Secure Trust Bank Public Limited Company

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