Payen Limited

Reference number: 900043

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When payen.com first appeared online, and whether it can receive email
  • What kind of line 0345 450 6107 is
  • Who else gives the postcode W1J 8LQ
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Trustpay Global Ltd Former name

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • g) Execution of payment transactions via telecoms, IT system or network operator
  • h) Issuing Electronic Money

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
07427913
Company status
Active
Company type
Private limited company
Incorporated
3 November 2010 (15 years old)
Registered office
130 Wood Street, London, EC2V 6DL
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Alexander Macangus Director Apr 1961 3 Nov 2010 4 other companies
Richard Antony Raubitschek-Smith Director Apr 1976 3 Nov 2010 5 other companies
MAGENTA PARTNERS LLP Corporate director Not published 23 Aug 2017 7 other companies
Sarah-Jayne Van Greune Director Mar 1974 26 Jan 2022 1 other company
Lindsay Paul Healy Director Jul 1969 9 Jan 2026 9 other companies

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
22
closed down
9
went insolvent
1

In the full report: all 22 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The one on the FCA register
  • The 3 companies these 5 directors run together
  • All 11 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2022Full accountsAudited

Net assets

£2.17m

No earlier figure to compare

Cash at bank

£34.8m

No earlier figure to compare

Employees (average)

26

No earlier figure to compare

Owed within a year

£36.9m

No earlier figure to compare

* Cash at bank usually includes customers’ money.

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 07427913. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Payen’s history from the FCA register and Companies House, newest first.

Key events (7) All events (24)

2019

21 May 2019

  • Changed its registered name from "Trustpay Global Ltd"

FCA register

2018

30 April 2018

  • Became an authorised e-money institution

FCA register

2017

23 August 2017

  • Magenta Holdco Limited became a part-owner (25–50% of shares)

Companies House

2016

6 April 2016

  • Alexander Macangus became a part-owner (25–50% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2012

19 December 2012

  • Regulated by the Financial Services Authority from this date

FCA register

2010

3 November 2010

  • Incorporated at Companies House

Companies House

In the full report: all 24 events

  • All 24 events in its history (7 shown here)
  • Every director appointment and resignation: 16
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Firms like Payen

Other firms of the same type (payment or money transfer firm), nearest first.

In London

Uber Payments UK LimitedLondonAuthorisedWise Payments LimitedLondonAuthorisedForisgfs UK LimitedLondonAuthorisedWepay Payments Ltd.LondonAuthorisedAirbnb Payments UK LimitedLondonAuthorisedMollie UK Ltd.LondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Payen

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 22 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 24 events in its history

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Frequently asked questions about this firm

Is Payen Limited FCA authorised?
Yes, Payen Limited (FRN 900043) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2018 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.
What is Payen’s phone number and website?
The FCA register lists the phone number 0345 450 6107 and the website payen.com for Payen. If you were given different contact details, use these to check with the firm before going any further.
Is Payen a scam or clone?
Payen is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Payen?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Payen to the Financial Ombudsman Service, free of charge.
Who owns Payen?
Companies House lists 2 people with significant control of Payen: Magenta Holdco Limited (25–50% of shares) and Mr Alexander Macangus (25–50% of shares).
Who runs Payen?
Companies House lists 5 directors of Payen: Alexander Macangus, Richard Antony Raubitschek-Smith, Magenta Partners LLP, Sarah-Jayne Van Greune and Lindsay Paul Healy.
How long has Payen been in business?
The company was formed on 3 November 2010, and has held its current FCA authorisation since April 2018.
What do Payen’s latest accounts show?
Its latest accounts, to 31 March 2022, show net assets of £2.17m (no earlier figure to compare) and cash at bank of £34.8m (no earlier figure to compare).
Does Payen use any other names?
It has previously used the name Trustpay Global Ltd.

Sources and links

The full report on Payen Limited

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