Paymaster (1836) Limited

Reference number: 315407

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When equiniti.com first appeared online, and whether it can receive email
  • What kind of line 0371 384 2307 is
  • Who else gives the postcode RH10 1UH
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Other names (9)

If you were contacted under any of these names, it is this firm.

  • EQ Retirement Solutions Trading name
  • Equiniti Paymaster Trading name
  • Equiniti Pension Solutions Trading name
  • Hazell Carr Trading name
  • EQ Global Former trading name
  • Equinitiglobal Former trading name
  • Equiniti International Payments Former trading name
  • Paymaster International Payments Former trading name
  • Xafinity Paymaster Former trading name

FCA permissions and consumer protection

  • Payments & e-money Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03249700
Company status
Active
Company type
Private limited company
Incorporated
13 September 1996 (30 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Duncan Stuart Watson Director Feb 1970 1 Feb 2019 9 other companies
Susannah Elizabeth Bowen Director Feb 1974 28 Oct 2021 4 other companies
PRISM COSEC LIMITED Corporate secretary Not published 31 May 2023 –

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
10
closed down
4
is FCA-registered
1

In the full report: all 10 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • The 3 companies these 2 directors run together
  • All 37 people who have ever been directors, with their dates
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Key dates in its history

Paymaster (1836)’s history from the FCA register and Companies House, newest first.

Key events (6) All events (95)

2016

6 April 2016

  • Equiniti Services Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2011

5 May 2011

  • Supervised by HMRC under the money laundering rules from this date

FCA register

2005

6 April 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1996

13 September 1996

  • Incorporated at Companies House

Companies House

In the full report: all 95 events

  • All 95 events in its history (6 shown here)
  • Every director appointment and resignation: 70
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Firms connected to Paymaster (1836)

Other FCA-listed firms that share a director, phone number or address with Paymaster (1836). A link shows who the firm is tied to, not whether either can be trusted.

past link
1

In the full report: all 0 connected firms, named

  • 1 past link through former directors
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Firms like Paymaster (1836)

Other firms of the same type (insurance broker), nearest first.

In Crawley

Rock Insurance Services LimitedCrawleyAuthorised1st Financial Services LtdCrawleyAuthorisedMaxcover Financial Services LtdCrawleyAuthorisedRedstone Insurance Brokers LtdCrawleyAuthorisedstevensdrake LimitedCrawleyAuthorisedCoverwolf LimitedCrawleyAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Paymaster (1836)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 10 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 95 events in its history

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Frequently asked questions about this firm

Is Paymaster (1836) Limited FCA authorised?
Yes, Paymaster (1836) Limited (FRN 315407) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Paymaster (1836)’s phone number and website?
The FCA register lists the phone number 0371 384 2307 and the website equiniti.com for Paymaster (1836). If you were given different contact details, use these to check with the firm before going any further.
Is Paymaster (1836) a scam or clone?
Paymaster (1836) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Paymaster (1836)?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount, and eligible claims may be protected by the FSCS. You can also refer complaints about Paymaster (1836) to the Financial Ombudsman Service, free of charge.
Who owns Paymaster (1836)?
Paymaster (1836) is owned by Equiniti Services Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Paymaster (1836)?
Companies House lists 2 directors of Paymaster (1836): Duncan Stuart Watson and Susannah Elizabeth Bowen.
How long has Paymaster (1836) been in business?
The company was formed on 13 September 1996, and has held its current FCA authorisation since April 2005.
Does Paymaster (1836) use any other names?
It trades as EQ Retirement Solutions, Equiniti Paymaster, Equiniti Pension Solutions and Hazell Carr. It has previously used 5 other names, including EQ Global, Equinitiglobal and Equiniti International Payments.

Sources and links

The full report on Paymaster (1836) Limited

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