Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 16 years
- Protected through the principal
- No FCA actions
- Active company since 2009
- Accounts filed up to 31 December 2025
Responsible principal firm
The Right Mortgage Limited Reference number: 649443 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- PERSONAL TOUCH MORTGAGES LTD (FRN 514199) is an AR of The Right Mortgage Limited (FRN 649443). When you use PERSONAL TOUCH MORTGAGES's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from PERSONAL TOUCH MORTGAGES, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
1 Knight Street, Grimsby, Lincolnshire, DN32 8EW, United Kingdom
In the full report: 2 background checks
- What kind of line 07855 151462 is
- Who else gives the postcode DN32 8EW
Other names (5)
If you were contacted under any of these names, it is this firm.
- Personal Touch Mortgages (Lincs) Ltd Former name: A name it was registered under before.
- Chesterfield Equity Release Former trading name: A name it used to trade under.
- Chesterfield Mortgages Former trading name: A name it used to trade under.
- Personal Touch Equity Release Former trading name: A name it used to trade under.
- PT Insurance Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through The Right Mortgage Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 07038336 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 12 October 2009 (17 years old)
- Registered office
- 1 Knight Street, Grimsby, North East Lincolnshire, DN32 8EW, United Kingdom
- Nature of business
-
- Activities of mortgage finance companies (SIC 64922)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Alan Young | Director | May 1975 | 12 Oct 2009 | 1 other company |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other company
- 1
- closed down
- 1
In the full report: all 1 company, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
Filed accounts and finances
Total equity
£27.5k
+2.6% from £26.8k
Employees (average)
3
+50% from 2
Owed within a year
£7,823
−54% from £16.9k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 07038336. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Personal Touch Mortgages’s history from the FCA register and Companies House, newest first.
2025
7 July 2025
- Changed its registered name from "Personal Touch Mortgages (Lincs) Ltd"
FCA register
2016
6 April 2016
- Alan Young became the majority owner (50–75% of shares)
- Samantha Ellen Young became a part-owner (25–50% of shares)
Companies House
2009
8 December 2009
- Became an appointed representative
FCA register
12 October 2009
- Incorporated at Companies House
Companies House
In the full report: all 15 events
- All 15 events in its history (5 shown here)
- Every director appointment and resignation: 1
Firms like Personal Touch Mortgages
Other firms of the same type (mortgage adviser or broker), nearest first.
In Grimsby
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Personal Touch Mortgages
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 1 other company its directors have run, named
- 2 background checks on its contact details
- 7 years of accounts, charted
- All 15 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk