Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 4 years
- Protected through the principal
- No FCA actions
- Active company since 2019
- Accounts filed up to 30 June 2025
- On its latest accounts it owed £111k more than it owned
Responsible principal firm
FIRST CALL GROUP LIMITED Reference number: 753324 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- PHOENIX FIRES NW LTD (FRN 963588) introduces customers to FIRST CALL GROUP LIMITED (FRN 753324). Any regulated advice or arranging is done by the principal, not PHOENIX FIRES NW.
- Example: if PHOENIX FIRES NW refers you to a financial adviser, the advice should come from the principal firm, not from PHOENIX FIRES NW itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
The Fold The Fold, St Mary Way, Rawtenstall, BB4 8EL, United Kingdom
In the full report: 3 background checks
- When phoenixfires.org first appeared online, and whether it can receive email
- What kind of line 01706 831958 is
- Who else gives the postcode BB4 8EL
FCA permissions and consumer protection
- Protection through the principal firmProtection works through First Call Group Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 12055120 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 17 June 2019 (7 years old)
- Registered office
- The Fold The Fold, St Mary Way, Rawtenstall, BB4 8EL, England
- Nature of business
-
- Other building completion and finishing (SIC 43390)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Matthew Hartley | Director | Sep 1972 | 17 Jun 2021 | None |
In the full report: every company its directors have run
- Confirmation that its director runs no other company
- All 4 people who have been directors, with their dates
Filed accounts and finances
Net assets
−£111k
Down £42.0k from −£68.6k
Cash at bank
£67.4k
+12% from £60.0k
Employees (average)
10
Same as 10
Owed within a year
£382k
+41% from £271k
Net assets are negative: on its last balance sheet the company owed £111k more than it owned.
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 12055120. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Phoenix Fires Nw’s history from the FCA register and Companies House, newest first.
2021
7 November 2021
- Became an introducer appointed representative
FCA register
1 June 2021
- Matthew Hartley took control (75–100% of shares)
Companies House
2020
31 October 2020
- Matthew Hartley gave up control
Companies House
2019
17 June 2019
- Incorporated at Companies House
- Matthew Hartley took control (75–100% of shares)
Companies House
In the full report: all 12 events
- All 12 events in its history (5 shown here)
- Every director appointment and resignation: 7
Firms like Phoenix Fires Nw
Other firms of the same type (home improvement or trades), nearest first.
In the Blackburn (BB) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Phoenix Fires Nw
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- 6 years of accounts, charted
- All 12 events in its history
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Frequently asked questions about this firm
Is Phoenix Fires Nw Ltd FCA authorised?
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Who owns Phoenix Fires Nw?
Who runs Phoenix Fires Nw?
How long has Phoenix Fires Nw been in business?
What do Phoenix Fires Nw’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk