Phoenix Group Management Services Limited

Reference number: 1042984

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Acts as a payment agent

This firm does not hold FCA authorisation of its own, and acts as a payment agent under another firm's authorisation.

This is one of the company's FCA records. It separately holds full FCA authorisation under FRN 415029 →.

Responsible principal firm

Moneyhub Financial Technology Ltd Reference number: 809360 Authorised View firm →

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    020 3567 9100

  • Address

    1 Wythall Green Way, Wythall, Birmingham, West Midlands, B47 6WG, United Kingdom

In the full report: 2 background checks

  • What kind of line 020 3567 9100 is, and the 7 other firms that give it
  • Who else gives the postcode B47 6WG
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Past FCA permissions and consumer protection

  • Protection works through the principal
    This firm acts as an agent of an authorised payment or e-money firm rather than holding its own authorisation. FSCS does not protect money held by an agent. Funds should be safeguarded by the principal, and the Financial Ombudsman Service may still be able to look at a complaint.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03588063
Company status
Active
Company type
Private limited company
Incorporated
25 June 1998 (28 years old)
Registered office
10 Brindleyplace, Birmingham, B1 2JB, United Kingdom
Nature of business
  • Other activities auxiliary to insurance and pension funding (SIC 66290)

Directors and company secretaries

Name Role Born Appointed Other companies
Sara Elizabeth Thompson Director Jan 1965 1 Jan 2023 7 other companies
Victoria Anne Hayes Director Nov 1978 8 May 2026 9 other companies
Wesley Graeme Burrage-Jones Director Dec 1982 1 Oct 2026 None
PEARL GROUP SECRETARIAT SERVICES LIMITED Corporate secretary Not published 1 Sep 2006 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
14
closed down
1
are FCA-registered
2

In the full report: all 14 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register
  • The 2 companies these 3 directors run together
  • All 44 people who have ever been directors, with their dates
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Key dates in its history

Phoenix Group Management Services’s history from the FCA register and Companies House, newest first.

Key events (3) All events (86)

2025

22 September 2025

  • Status on the FCA register became "PSD Agent"

FCA register

2016

6 April 2016

  • Impala Holdings Limited took control (75–100% of shares)

Companies House

1998

25 June 1998

  • Incorporated at Companies House

Companies House

In the full report: all 86 events

  • All 86 events in its history (3 shown here)
  • Every director appointment and resignation: 83
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Firms connected to Phoenix Group Management Services

Other FCA-listed firms that share a director, phone number or address with Phoenix Group Management Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
7
share its phone number
7
share its postcode
2

In the full report: all 7 connected firms, named

  • How each is linked: the same phone number (7), the same postcode (2)
  • Who links each one: the named directors, with dates
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Get the full report on Phoenix Group Management Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 14 other companies its directors have run, named
  • 2 background checks on its contact details
  • All 86 events in its history
  • 7 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Phoenix Group Management Services Limited FCA authorised?
Phoenix Group Management Services Limited (FRN 1042984) is on the FCA register as an agent of an authorised payment or e-money firm. It does not hold its own authorisation: it acts under the principal's, and the principal is responsible for the money.
What is Phoenix Group Management Services’ phone number?
The FCA register lists the phone number 020 3567 9100 for Phoenix Group Management Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 7 other FCA firms.
Is Phoenix Group Management Services a scam or clone?
Phoenix Group Management Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Phoenix Group Management Services?
Phoenix Group Management Services is an agent, so it does not hold its own FCA authorisation and FSCS does not protect money held by an agent. Your money should be safeguarded by the authorised firm it acts for. You can still refer a complaint to the Financial Ombudsman Service, which may be able to look at it.
Who owns Phoenix Group Management Services?
Phoenix Group Management Services is owned by Impala Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Phoenix Group Management Services?
Companies House lists 3 directors of Phoenix Group Management Services: Sara Elizabeth Thompson, Victoria Anne Hayes and Wesley Graeme Burrage-Jones.
How long has Phoenix Group Management Services been in business?
The company was formed on 25 June 1998.

Sources and links

The full report on Phoenix Group Management Services Limited

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