Phoenix Group Management Services Limited

Reference number: 415029

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When standardlifeplc.com first appeared online, and whether it can receive email
  • What kind of line 020 3567 9100 is, and the 7 other firms that give it
  • Who else gives the postcode B1 2JB
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Britannic Management Services Ltd Former name
  • Pearl Group Management Services Limited Former name
  • Resolution Management Services Limited Former name

FCA permissions and consumer protection

  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (11 permissions)
  • Administering a regulated mortgage contract
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Debt-collecting
  • Entering into a regulated mortgage contract as lender
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03588063
Company status
Active
Company type
Private limited company
Incorporated
25 June 1998 (28 years old)
Registered office
10 Brindleyplace, Birmingham, B1 2JB, United Kingdom
Nature of business
  • Other activities auxiliary to insurance and pension funding (SIC 66290)

Directors and company secretaries

Name Role Born Appointed Other companies
Sara Elizabeth Thompson Director Jan 1965 1 Jan 2023 7 other companies
Victoria Anne Hayes Director Nov 1978 8 May 2026 9 other companies
Wesley Graeme Burrage-Jones Director Dec 1982 1 Oct 2026 None
PEARL GROUP SECRETARIAT SERVICES LIMITED Corporate secretary Not published 1 Sep 2006 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
14
closed down
1
are FCA-registered
2

In the full report: all 14 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register
  • The 2 companies these 3 directors run together
  • All 44 people who have ever been directors, with their dates
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Key dates in its history

Phoenix Group Management Services’s history from the FCA register and Companies House, newest first.

Key events (8) All events (95)

2023

23 January 2023

  • Changed its registered name from "Pearl Group Management Services Limited"

FCA register

2016

6 April 2016

  • Impala Holdings Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2008

7 May 2008

  • Changed its registered name from "Resolution Management Services Limited"

FCA register

2005

7 September 2005

  • Changed its registered name from "Britannic Management Services Ltd"

FCA register

14 January 2005

  • Regulated by the Financial Services Authority from this date

FCA register

4 January 2005

  • Became authorised by the FCA

FCA register

1998

25 June 1998

  • Incorporated at Companies House

Companies House

In the full report: all 95 events

  • All 95 events in its history (8 shown here)
  • Every director appointment and resignation: 83
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Firms connected to Phoenix Group Management Services

Other FCA-listed firms that share a director, phone number or address with Phoenix Group Management Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
8
share a director
1
share its phone number
7

In the full report: all 8 connected firms, named

  • How each is linked: shared directors (1), the same phone number (7), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Phoenix Group Management Services

Other firms of the same type (mortgage lender), nearest first.

In Birmingham

Southern Pacific Mortgage LimitedBirminghamAuthorised

In the Birmingham (B) postcode area

West Bromwich Mortgage Company LimitedWest BromwichAuthorised

Elsewhere in the UK

LGT Bank AGVaduzAuthorisedRothschild & Co Wealth Management UK LimitedLondonAuthorisedSocial Money LimitedGreater ManchesterAuthorisedAccord Mortgages LimitedBradfordAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Phoenix Group Management Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 14 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 95 events in its history
  • 8 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Phoenix Group Management Services Limited FCA authorised?
Yes, Phoenix Group Management Services Limited (FRN 415029) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as a mortgage lender. The FCA has placed no limits on its permissions.
What is Phoenix Group Management Services’ phone number and website?
The FCA register lists the phone number 020 3567 9100 and the website standardlifeplc.com for Phoenix Group Management Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 7 other FCA firms.
Is Phoenix Group Management Services a scam or clone?
Phoenix Group Management Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Phoenix Group Management Services?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Phoenix Group Management Services to the Financial Ombudsman Service, free of charge.
Who owns Phoenix Group Management Services?
Phoenix Group Management Services is owned by Impala Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Phoenix Group Management Services?
Companies House lists 3 directors of Phoenix Group Management Services: Sara Elizabeth Thompson, Victoria Anne Hayes and Wesley Graeme Burrage-Jones.
How long has Phoenix Group Management Services been in business?
The company was formed on 25 June 1998, and has held its current FCA authorisation since January 2005.
Does Phoenix Group Management Services use any other names?
It has previously used 3 other names: Britannic Management Services Ltd, Pearl Group Management Services Limited and Resolution Management Services Limited.

Sources and links

The full report on Phoenix Group Management Services Limited

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