Authorised, but in an insolvency process
This firm is under the control of insolvency practitioners and may have stopped taking on new business. If you are or were a customer, deal with the appointed office holders rather than the firm.
- No FCA actions
- Accounts filed up to 30 March 2024
- Company: in liquidation
- Accounts are overdue at Companies House
- Confirmation statement is overdue at Companies House
What the FCA says
ATTENTION - Firm in an insolvency process
This firm is in an insolvency process. It is under the control of the appointed insolvency office holder(s) and may have stopped taking on new business. It has to continue to meet our standards in line with its regulatory status, including when dealing with its customers. If you are/were a customer check how this affects you with the firm or the appointed insolvency office holder(s).
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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No phone number on the FCA register
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Address
The Official Receiver of Manchester, 2nd Floor, 3 Piccadilly Place, London Rd, Manchester, M1 3BN, United Kingdom
In the full report: 1 background check
- Who else gives the postcode M1 3BN
Other names (3)
If you were contacted under any of these names, it is this firm.
- PinnaclePay Trading name: A name it trades under now.
- Blockthree Payments Limited Former name: A name it was registered under before.
- Edex Payments Limited Former name: A name it was registered under before.
Past FCA permissions and consumer protection
- In an insolvency processMoney the firm held is returned through the appointed office holders, which takes time and can fall short. The FSCS covers eligible claims up to its limits, and the Ombudsman can still look at a complaint.
Show FCA detail (3 permissions)
- 3. Executing payment transactions (no credit line)
- 5. Issuing and/or acquiring of payment instruments.
- 6. Money remittance.
Limits on the record
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Restriction on Carrying out Payment Services
1. Save as required to comply with the requirements in this Notice, the Firm must not, without the prior written consent of the Authority, carry out any payment services for which it is authorised by the Authority pursuant to Part 2 PSRs, specifically: a. Executing payment transactions (no credit line); b. Issuing and/or acquiring of payment instruments; and c. Money Remittance. For the avoidance of doubt, this means the Firm must not register or onboard any new customers or accept any new customer funds or account credits.
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Return of customer funds
2. The Firm must, as soon as is practicable and in any event no later than 16 January 2026, return all funds held for or on behalf of existing customers in accordance with all relevant and legal and regulatory requirements.
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Notification and reporting requirements
3. The Firm must by 12pm on 23 December notify in writing all customers, banking partners, payment services providers or any relevant person of the imposition and effect of these Requirements in a form to be agreed in advance with the Authority. The wording of this communication and the method of delivery must be agreed in advance with the Authority. 4. By 12pm on 23 December 2025, the Firm must ensure that a prominent notice is displayed on the front page of its website, and any website that it controls, in terms, font and size to be agreed with the Authority, outlining the effect of the Requirements and providing a link to the relevant website and entry in the Financial Services Register relating to the Firm where the terms of those Requirements will appear. 5. Within 24 hours of the notifications at Requirements 3 and 4 being made, the Firm must provide the Authority with: a. copies of the template notification sent to all recipients; and b. confirmation that, to the best of its knowledge, the Firm has sent notifications pursuant to Requirements 3 and 4. 6. The Firm shall send to the Authority via email by 5pm every Friday, beginning on 19 December 2025 (unless that day is a Bank Holiday, in which case by 5pm on the next business day) until such time as it is notified otherwise in writing by the Authority up-to-date bank statements for all the Firm’s bank, payments or electronic money accounts. 7. By 12pm on 19 December 2025, the Firm must provide written confirmation to the Authority that it is in compliance with these Requirements, until such time as it is notified in writing by the Authority that it may cease to do so.
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Secure Records
8. The Firm must secure and preserve all records and/or information (physical or electronic) relating to payment services in their original form, or in a copy provide to be identical to the source material. These must be retained in a form and at a location within the United Kingdom, to be notified to the Authority in writing no later than seven days after the coming into force of these Requirements, such that they can be provided to the Authority, or to a person named by the Authority, promptly on its request.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
Concerns on the company record
- Companies House records this company in liquidation, but it is still authorised on the FCA register.
- Accounts are overdue at Companies House.
- Confirmation statement is overdue at Companies House.
- This company has insolvency history on record.
- Company number
- 11899874 (opens Companies House in a new tab)
- Company status
- Liquidation
- Company type
- Private limited company
- Incorporated
- 22 March 2019 (7 years old)
- Registered office
- Unit B1 Hercules Office Park, Bird Hall Lane, Cheadle, Greater Manchester, SK3 0UX, England
- Nature of business
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- Business and domestic software development (SIC 62012)
- Financial intermediation not elsewhere classified (SIC 64999)
Filed accounts and finances
Net assets
£150k
+98% from £75.6k
Employees (average)
2
−33% from 3
Owed within a year
£80
−100% from £76.4k
Its next accounts are overdue at Companies House.
Assets and liabilities
In the full report: all 5 years of accounts
- Every year from 2020 to 2024
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 11899874. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Pinnaclepay Group’s history from the FCA register and Companies House, newest first.
2025
18 December 2025
- FCA imposed a requirement (Notification and reporting requirements)
- FCA imposed a requirement (Restriction on Carrying out Payment Services)
- FCA imposed a requirement (Return of customer funds)
- FCA imposed a requirement (Secure Records)
FCA register
2024
12 March 2024
- Changed its registered name from "Blockthree Payments Limited"
FCA register
2022
4 November 2022
- Changed its registered name from "Edex Payments Limited"
FCA register
2020
20 July 2020
- Regulated by the FCA from this date
- Became an authorised payment institution
FCA register
2019
22 March 2019
- Incorporated at Companies House
- Five Islands Capital Limited took control (75–100% of shares)
Companies House
In the full report: all 25 events
- All 25 events in its history (10 shown here)
- Every director appointment and resignation: 14
Firms connected to Pinnaclepay Group
Other FCA-listed firms that share a director, phone number or address with Pinnaclepay Group. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share its postcode
- 4
In the full report: all 4 connected firms, named
- How each is linked: the same postcode (4)
- Who links each one: the named directors, with dates
Firms like Pinnaclepay Group
Other firms of the same type (payment or money transfer firm), nearest first.
In Manchester
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Pinnaclepay Group
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 1 background check on its contact details
- 5 years of accounts, charted
- All 25 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Report a scam to the FCA fca.org.uk