Planet Merchant Services Limited

Reference number: 815854

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When planetpayment.com first appeared online, and whether it can receive email
  • What kind of line 020 8843 7197 is
  • Who else gives the postcode W1D 4AL
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Planet Trading name: A name it trades under now.
  • FINTRAX INTERNATIONAL PAYMENT SERVICES LIMITED Former name: A name it was registered under before.

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
  • 5. Issuing and/or acquiring of payment instruments.
  • 6. Money remittance.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
26 November 2013 (12 years old)
Registered office
First Floor Ilona Rose House, Manette Street, London, W1D 4AL, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Colin Dominic Close Director Oct 1977 6 Feb 2024 None
David Lincoln Herron Director Apr 1971 6 Feb 2024 4 other companies
Linda Jane Zarza Hand Director Mar 1974 6 Feb 2024 None
Cerian Natasha Tahany Secretary Not published 11 Aug 2026 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
4
still active
4

In the full report: all 4 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 12 people who have ever been directors, with their dates
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Key dates in its history

Planet Merchant Services’s history from the FCA register and Companies House, newest first.

2021

21 October 2021

  • Eurazeo S.E. no longer holds 50–75% of the votes

Companies House

2020

25 April 2020

  • Franklin UK Bidco Limited gave up control

Companies House

2019

20 November 2019

  • Connacht SPV 3 Limited gave up control
  • Franklin UK Bidco Limited took control (75–100% of shares)

Companies House

2018

19 October 2018

  • Changed its registered name from "FINTRAX INTERNATIONAL PAYMENT SERVICES LIMITED"

FCA register

25 September 2018

  • Regulated by the FCA from this date
  • Became an authorised payment institution

FCA register

2016

6 April 2016

  • Connacht SPV 3 Limited took control (75–100% of shares)
  • Eurazeo S.E. gained 50–75% of the votes

Companies House

2013

26 November 2013

  • Incorporated at Companies House

Companies House

In the full report: all 32 events

  • All 32 events in its history (10 shown here)
  • Every director appointment and resignation: 21
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Firms connected to Planet Merchant Services

Other FCA-listed firms that share a director, phone number or address with Planet Merchant Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share its postcode
3

In the full report: all 3 connected firms, named

  • How each is linked: the same postcode (3)
  • Who links each one: the named directors, with dates
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Firms like Planet Merchant Services

Other firms of the same type (payment or money transfer firm), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Planet Merchant Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 4 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 32 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Planet Merchant Services Limited FCA authorised?
Yes, Planet Merchant Services Limited (FRN 815854) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since September 2018 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.
What is Planet Merchant Services’ phone number and website?
The FCA register lists the phone number 020 8843 7197 and the website planetpayment.com for Planet Merchant Services. If you were given different contact details, use these to check with the firm before going any further.
Is Planet Merchant Services a scam or clone?
Planet Merchant Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Planet Merchant Services?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Planet Merchant Services to the Financial Ombudsman Service, free of charge.
Who owns Planet Merchant Services?
Companies House lists no one with significant control of Planet Merchant Services now. Before that, it was controlled by Franklin UK Bidco Limited, Eurazeo S.E. and Connacht SPV 3 Limited.
Who runs Planet Merchant Services?
Companies House lists 3 directors of Planet Merchant Services: Colin Dominic Close, David Lincoln Herron and Linda Jane Zarza Hand.
How long has Planet Merchant Services been in business?
The company was formed on 26 November 2013, and has held its current FCA authorisation since September 2018.
Does Planet Merchant Services use any other names?
It trades as Planet. It has previously used the name FINTRAX INTERNATIONAL PAYMENT SERVICES LIMITED.

Sources and links

The full report on Planet Merchant Services Limited

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