Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 9 years
- Protected through the principal
- No FCA actions
- Active company since 2021
- Accounts filed up to 31 December 2025
Responsible principal firm
MARK BATES LIMITED Reference number: 308390 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Prime Comfort Ltd (FRN 789364) is an AR of MARK BATES LIMITED (FRN 308390). When you use Prime Comfort's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Prime Comfort, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
11 Guildhall Street, Grantham, Lincs, NG31 6NJ, United Kingdom
In the full report: 3 background checks
- When primecomfort.co.uk first appeared online, and whether it can receive email
- What kind of line 01476 589869 is
- Who else gives the postcode NG31 6NJ
Other names (1)
If you were contacted under any of these names, it is this firm.
- Rupert Stanton Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Mark Bates Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 13764838 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 25 November 2021 (4 years old)
- Registered office
- 11 Guildhall Street, Grantham, Lincolnshire, NG31 6NJ, England
- Nature of business
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- Other service activities not elsewhere classified (SIC 96090)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Esther Stanton | Director | Dec 1971 | 25 Nov 2021 | None |
| Rupert Stanton | Director | Oct 1977 | 25 Nov 2021 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Filed accounts and finances
Net assets
£154k
−30% from £218k
Cash at bank
£176
Down £190 from £366
Employees (average)
7
Same as 7
Owed within a year
£513k
+9% from £470k
Assets and liabilities
In the full report: all 4 years of accounts
- Every year from 2022 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 13764838. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Prime Comfort’s history from the FCA register and Companies House, newest first.
2022
28 September 2022
- Changed its registered name from "Rupert Stanton"
FCA register
2021
25 November 2021
- Incorporated at Companies House
- Esther Stanton became a part-owner (25–50% of shares)
- Rupert Stanton became a part-owner (25–50% of shares)
Companies House
2017
20 September 2017
- Became an appointed representative
FCA register
In the full report: all 9 events
- All 9 events in its history (5 shown here)
- Every director appointment and resignation: 2
Firms like Prime Comfort
Other firms of the same type (credit broker), nearest first.
In Grantham
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Prime Comfort
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- 4 years of accounts, charted
- All 9 events in its history
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Frequently asked questions about this firm
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Who owns Prime Comfort?
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What do Prime Comfort’s latest accounts show?
Does Prime Comfort use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk