Roxburgh and Berwickshire Citizens Advice Bureau: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 2011
1 thing worth a closer look in the background checks

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

roxburghcab.org.uk (opens in a new tab)
Phone number

01450 374266
Address

1 Towerdykeside, Hawick, Borders, TD9 9EA, United Kingdom

In the full report: 3 background checks, 1 thing worth a closer look

When roxburghcab.org.uk first appeared online, and whether it can receive email
What kind of line 01450 374266 is
Who else gives the postcode TD9 9EA

Other names (1)

If you were contacted under any of these names, it is this firm.

Roxburgh & Berwickshire Citizens Advice Bureau Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: SC400899 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 3 June 2011 (15 years old)
Registered office: 1 Towerdykeside, Hawick, Scottish Borders, TD9 9EA
Nature of business: Other information service activities not elsewhere classified (SIC 63990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Stephanie Ross Clinton Bell	Director	May 1957	19 Sep 2011	None
Marshall Wilson	Director	Nov 1954	6 Oct 2014	1 other company
Georgina Purdie	Director	Mar 1956	18 Jan 2022	None
Harry Redpath Scott	Director	Mar 1950	8 Aug 2022	None
Heather Anderson	Director	Apr 1962	31 Oct 2022	1 other company
John Currie	Director	Apr 1949	8 Apr 2025	None
Kate Stephenson	Director	Jan 1954	22 Sep 2025	None
Jack Dalrymple	Secretary	Not published	20 Oct 2025	–

Other companies run by these 7 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 2
still active: 2

In the full report: all 2 companies, named

What each company does, and whether it is still trading
Which of these 7 directors sit on each board, and since when
Any that went into liquidation or administration
All 31 people who have ever been directors, with their dates

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

Key events (4) All events (63)

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

2011

3 June 2011

Incorporated at Companies House

Companies House

In the full report: all 63 events

All 63 events in its history (4 shown here)
Every director appointment and resignation: 55

Similar firms

Other firms of the same type (debt advice or management), nearest first.

In the Galashiels (TD) postcode area

Berwickshire Housing Association LimitedEyemouthAuthorised Central Borders Citizens Advice BureauGalashielsAuthorised

Elsewhere in the UK

King's College LondonLondonAuthorised University of YorkYorkAuthorised University of LiverpoolLiverpoolAuthorised Loughborough University Student Advice & Support ServiceLoughboroughAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

2 other companies its directors have run, named
3 background checks on its contact details, 1 flagged
All 63 events in its history

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Frequently asked questions about this firm

Is Roxburgh and Berwickshire Citizens Advice Bureau FCA authorised?

Yes, Roxburgh and Berwickshire Citizens Advice Bureau (FRN 617479) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Roxburgh and Berwickshire Citizens Advice Bureau’s phone number and website?

The FCA register lists the phone number 01450 374266 and the website roxburghcab.org.uk for Roxburgh and Berwickshire Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.

Is Roxburgh and Berwickshire Citizens Advice Bureau a scam or clone?

Roxburgh and Berwickshire Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Roxburgh and Berwickshire Citizens Advice Bureau?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Roxburgh and Berwickshire Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Roxburgh and Berwickshire Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.

Who runs Roxburgh and Berwickshire Citizens Advice Bureau?

Companies House lists 7 directors of Roxburgh and Berwickshire Citizens Advice Bureau: Stephanie Ross Clinton Bell, Marshall Wilson, Georgina Purdie, Harry Redpath Scott, Heather Anderson, John Currie and 1 more.

How long has Roxburgh and Berwickshire Citizens Advice Bureau been in business?

The company was formed on 3 June 2011, and has held its current FCA authorisation since April 2014.

Does Roxburgh and Berwickshire Citizens Advice Bureau use any other names?

It trades as Roxburgh & Berwickshire Citizens Advice Bureau.