Royal London Management Services Ltd: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for 32 years
Protected through the principal
No FCA actions
Active company since 1993

Responsible principal firm

ROYAL LONDON MUTUAL INSURANCE SOCIETY,LIMITED(THE) Reference number: 117672 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
Royal London Management Services Ltd (FRN 201096) is an AR of ROYAL LONDON MUTUAL INSURANCE SOCIETY,LIMITED(THE) (FRN 117672). When you use Royal London Management Services's services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from Royal London Management Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

No website on the FCA register
Phone number

020 7506 6500
Address

80 Fenchurch Street, London, City Of London, EC3M 4BY, United Kingdom

In the full report: 2 background checks

What kind of line 020 7506 6500 is, and the 5 other firms that give it
Who else gives the postcode EC3M 4BY

Other names (3)

If you were contacted under any of these names, it is this firm.

United Assurance Management Services Trading name: A name it trades under now.
United Assurance Management Services Limited Former name: A name it was registered under before.
United Friendly Services Ltd Former name: A name it was registered under before.

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Royal London Mutual Insurance Society, Limited (The), the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name: ROYAL LONDON MANAGEMENT SERVICES LIMITED
Company number: 02867478 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 1 November 1993 (32 years old)
Registered office: 80 Fenchurch Street, London, EC3M 4BY, United Kingdom
Nature of business: Other activities auxiliary to insurance and pension funding (SIC 66290)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Ian Williams	Director	Dec 1974	1 Jan 2024	52 other companies
Anne Pearl Murphy	Director	May 1974	21 Apr 2026	None
Wendy Helena Sarsted	Secretary	Not published	25 Jul 2023	–

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 52
closed down: 26
are FCA-registered: 2

In the full report: all 52 companies, named

What each company does, and whether it is still trading
Which of these 2 directors sit on each board, and since when
Any that went into liquidation or administration
The 2 on the FCA register
All 35 people who have ever been directors, with their dates

Key dates in its history

Royal London Management Services’s history from the FCA register and Companies House, newest first.

Key events (5) All events (70)

2016

6 April 2016

Royal London Mutual Insurance Society Limited (The) took control (75–100% of shares)

Companies House

2008

11 July 2008

Changed its registered name from "United Assurance Management Services Limited"

FCA register

1997

19 November 1997

Changed its registered name from "United Friendly Services Ltd"

FCA register

1993

1 November 1993

Incorporated at Companies House
Became an appointed representative

Companies House · FCA register

In the full report: all 70 events

All 70 events in its history (5 shown here)
Every director appointment and resignation: 64

Firms connected to Royal London Management Services

Other FCA-listed firms that share a director, phone number or address with Royal London Management Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 7
share a director: 2
share its phone number: 5

In the full report: all 7 connected firms, named

How each is linked: shared directors (2), the same phone number (5), the same postcode (3)
Who links each one: the named directors, with dates

Firms like Royal London Management Services

Other firms of the same type (insurance broker), nearest first.

In London

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Royal London Management Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

52 other companies its directors have run, named
2 background checks on its contact details
All 70 events in its history
7 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Royal London Management Services Ltd FCA authorised?

Royal London Management Services Ltd (FRN 201096) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Royal London Management Services?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Royal London Management Services Ltd (FRN 201096) is an AR of ROYAL LONDON MUTUAL INSURANCE SOCIETY,LIMITED(THE) (FRN 117672). When you use Royal London Management Services's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Royal London Management Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Royal London Management Services’ phone number?

The FCA register lists the phone number 020 7506 6500 for Royal London Management Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 5 other FCA firms.

Is Royal London Management Services a scam or clone?

Royal London Management Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Royal London Management Services?

Protection works through Royal London Mutual Insurance Society, Limited (The), the principal firm responsible for Royal London Management Services's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Royal London Management Services?

Royal London Management Services is owned by Royal London Mutual Insurance Society Limited (The), which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.

Who runs Royal London Management Services?

Companies House lists 2 directors of Royal London Management Services: Ian Williams and Anne Pearl Murphy.

How long has Royal London Management Services been in business?

The company was formed on 1 November 1993.

Does Royal London Management Services use any other names?

It trades as United Assurance Management Services. It has previously used 2 other names: United Assurance Management Services Limited and United Friendly Services Ltd.