Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
SME HCI Limited Reference number: 626422 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Serbus CNI Limited (FRN 1050200) introduces customers to SME HCI Limited (FRN 626422). Any regulated advice or arranging is done by the principal, not Serbus CNI.
- Example: if Serbus CNI refers you to a financial adviser, the advice should come from the principal firm, not from Serbus CNI itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Website
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Phone number
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Address
41 Alston Drive, Bradwell Abbey, Milton Keynes, Bucks, MK13 9HA, England
In the full report: 3 background checks
- When itm.uk.com first appeared online, and whether it can receive email
- What kind of line 0844 482 3444 is
- Who else gives the postcode MK13 9HA
Other names (1)
If you were contacted under any of these names, it is this firm.
- ITM Communications Limited Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through SME HCI Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 05379449 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 March 2005 (21 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Other construction installation (SIC 43290)
- Information technology consultancy activities (SIC 62020)
- Other information technology service activities (SIC 62090)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Simon Mark Fieldhouse | Director | Oct 1971 | 31 Oct 2023 | 20 other companies |
| Max Eliot Baldwin | Director | Apr 1971 | 21 Aug 2025 | 7 other companies |
| Paul Francis Goodbrand | Director | Oct 1973 | 21 Aug 2025 | 3 other companies |
| Robert Edwin Hart | Director | Oct 1979 | 21 Aug 2025 | 3 other companies |
| Jonathan Walton Kay | Director | Feb 1969 | 19 Mar 2026 | 29 other companies |
Other companies run by these 5 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 49
- closed down
- 18
- went insolvent
- 1
In the full report: all 49 companies, named
- What each company does, and whether it is still trading
- Which of these 5 directors sit on each board, and since when
- The one that went into liquidation or administration
- The 7 companies these 5 directors run together
- All 12 people who have ever been directors, with their dates
Key dates in its history
Serbus CNI’s history from the FCA register and Companies House, newest first.
2026
3 February 2026
- Changed its registered name from "ITM Communications Limited"
FCA register
20 January 2026
- Became an introducer appointed representative
FCA register
2022
28 December 2022
- I2s Group Limited gave up control
- Serbus Secure Limited took control (75–100% of shares)
Companies House
2016
1 July 2016
- Mark Andrew Barber became a part-owner (25–50% of shares)
- Mark Andrew Barber stopped being a part-owner
- Michael John Jackson became a part-owner (25–50% of shares)
- Michael John Jackson stopped being a part-owner
Companies House
6 April 2016
- I2s Group Limited took control (75–100% of shares)
Companies House
2005
1 March 2005
- Incorporated at Companies House
Companies House
In the full report: all 27 events
- All 27 events in its history (10 shown here)
- Every director appointment and resignation: 17
Firms like Serbus CNI
Other firms of the same type (home improvement or trades), nearest first.
In the Milton Keynes (MK) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Serbus CNI
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 49 other companies its directors have run, named
- 3 background checks on its contact details
- All 27 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk