SoftReach Ltd

Reference number: 985078

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • SoftReach Ltd (FRN 985078) is an AR of CONCEPT BUILDING SOLUTIONS UK LIMITED (FRN 989782). When you use SoftReach's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from SoftReach, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    07535 936185

  • Address

    2 Great Stones Close, Egerton, Bolton, Bolton, BL7 9UY, United Kingdom

In the full report: 2 background checks

  • What kind of line 07535 936185 is
  • Who else gives the postcode BL7 9UY
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Concept Claim Solutions (Macclesfield) Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Concept Building Solutions UK Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
20 September 2022 (4 years old)
Registered office
Jubilee House, East Beach, Lytham St. Annes, FY8 5FT, England
Nature of business
  • Other professional, scientific and technical activities not elsewhere classified (SIC 74909)

Directors and company secretaries

Name Role Born Appointed Other companies
Peter William Gray Director Oct 1974 27 May 2025 19 other companies
Louise Joanne Gray Director Feb 1975 1 Jul 2025 1 other company

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
19
closed down
15
went insolvent
1

In the full report: all 19 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 1 company these 2 directors run together
  • All 3 people who have ever been directors, with their dates
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Filed accounts and finances

8 months to 31 May 2025Micro-entity accountsNot audited

Net assets

−£24.3k

Down £5,516 from −£18.8k

Employees (average)

0

Same as 0

Owed within a year

£11.0k

−59% from £26.8k

Net assets are negative: on its last balance sheet the company owed £24.3k more than it owned.

Assets and liabilities

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 14364658. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

SoftReach’s history from the FCA register and Companies House, newest first.

2025

1 August 2025

  • Louise Joanne Gray took control (75–100% of shares)
  • Peter William Gray gave up control

Companies House

27 May 2025

  • Board replaced: its only director left and 2 new directors took over
  • Peter William Gray took control (75–100% of shares)
  • Upendra Gandhi gave up control

Companies House

2022

11 October 2022

  • Became an appointed representative

FCA register

20 September 2022

  • Incorporated at Companies House
  • Upendra Gandhi took control (75–100% of shares)

Companies House

In the full report: all 13 events

  • All 13 events in its history (8 shown here)
  • Every director appointment and resignation: 4
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Firms like SoftReach

Other firms of the same type (insurance broker), nearest first.

In Bolton

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on SoftReach

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 19 other companies its directors have run, named
  • 2 background checks on its contact details
  • All 13 events in its history

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Frequently asked questions about this firm

Is SoftReach Ltd FCA authorised?
SoftReach Ltd (FRN 985078) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for SoftReach?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. SoftReach Ltd (FRN 985078) is an AR of CONCEPT BUILDING SOLUTIONS UK LIMITED (FRN 989782). When you use SoftReach's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from SoftReach, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is SoftReach’s phone number?
The FCA register lists the phone number 07535 936185 for SoftReach. If you were given different contact details, use these to check with the firm before going any further.
Is SoftReach a scam or clone?
SoftReach is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with SoftReach?
Protection works through Concept Building Solutions UK Limited, the principal firm responsible for SoftReach's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns SoftReach?
Companies House lists one person with significant control of SoftReach: Mrs Louise Joanne Gray (75–100% of shares). Before that, it was controlled by Mr Upendra Gandhi and Mr Peter William Gray.
Who runs SoftReach?
Companies House lists 2 directors of SoftReach: Peter William Gray and Louise Joanne Gray.
How long has SoftReach been in business?
The company was formed on 20 September 2022.
What do SoftReach’s latest accounts show?
Its latest accounts, to 31 May 2025, show net assets of −£24.3k (down £5,516 from −£18.8k).
Does SoftReach use any other names?
It trades as Concept Claim Solutions (Macclesfield).

Sources and links

The full report on SoftReach Ltd

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