Staffordshire South West Citizens Advice Bureau: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 2012
1 thing worth a closer look in the background checks

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

citizensadvicessw.org.uk (opens in a new tab)
Phone number

0808 278 7874
Address

1a & 1b St. Marys Place, Stafford, Staffordshire, ST16 2AR, United Kingdom

In the full report: 3 background checks, 1 thing worth a closer look

When citizensadvicessw.org.uk first appeared online, and whether it can receive email
What kind of line 0808 278 7874 is
Who else gives the postcode ST16 2AR

Other names (1)

If you were contacted under any of these names, it is this firm.

Citizens Advice Staffordshire South West Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 08261002 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 19 October 2012 (14 years old)
Registered office: 1a & 1b St. Marys Place, Stafford, ST16 2AR, England
Nature of business: Activities of other membership organisations not elsewhere classified (SIC 94990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Elaine Etta Robinson	Director	Jun 1944	19 Oct 2012	2 other companies
David John Mee	Director	Mar 1953	19 Oct 2012	None
Martin Cumberlidge	Director	Jan 1963	25 Oct 2017	None
John Clifford Preston	Director	Aug 1959	25 Oct 2017	None
Wayne Currie	Director	Aug 1961	27 Oct 2022	None
Judith Mary Doran	Director	May 1966	24 Oct 2024	2 other companies
Richard Stuart Halsall	Director	Jul 1966	24 Oct 2024	1 other company
Susan Ann Nicholls	Director	Apr 1957	24 Oct 2024	None
Patrick Wesley Nelson	Director	Nov 1974	22 Oct 2026	None

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 5
closed down: 3
still active: 2

In the full report: all 5 companies, named

What each company does, and whether it is still trading
Which of these 9 directors sit on each board, and since when
Any that went into liquidation or administration
All 29 people who have ever been directors, with their dates

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

Key events (4) All events (57)

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

2012

19 October 2012

Incorporated at Companies House

Companies House

In the full report: all 57 events

All 57 events in its history (4 shown here)
Every director appointment and resignation: 49

Similar firms

Other firms of the same type (debt advice or management), nearest first.

In Stafford

Penk MoneywiseStaffordAuthorised

In the Stoke-on-Trent (ST) postcode area

Aspire Housing LimitedNewcastleAuthorised CMA Grace MoneyHanleyAuthorised Citizens Advice North Staffordshire LtdStoke-On-TrentAuthorised SaltboxStoke-On-TrentAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

5 other companies its directors have run, named
3 background checks on its contact details, 1 flagged
All 57 events in its history

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Frequently asked questions about this firm

Is Staffordshire South West Citizens Advice Bureau FCA authorised?

Yes, Staffordshire South West Citizens Advice Bureau (FRN 617752) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Staffordshire South West Citizens Advice Bureau’s phone number and website?

The FCA register lists the phone number 0808 278 7874 and the website citizensadvicessw.org.uk for Staffordshire South West Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.

Is Staffordshire South West Citizens Advice Bureau a scam or clone?

Staffordshire South West Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Staffordshire South West Citizens Advice Bureau?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Staffordshire South West Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Staffordshire South West Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.

Who runs Staffordshire South West Citizens Advice Bureau?

Companies House lists 9 directors of Staffordshire South West Citizens Advice Bureau: Elaine Etta Robinson, David John Mee, Martin Cumberlidge, John Clifford Preston, Wayne Currie, Judith Mary Doran and 3 more.

How long has Staffordshire South West Citizens Advice Bureau been in business?

The company was formed on 19 October 2012, and has held its current FCA authorisation since April 2014.

Does Staffordshire South West Citizens Advice Bureau use any other names?

It trades as Citizens Advice Staffordshire South West.