Stephen Glenn

Reference number: 437997

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Appointed representative

Stephen Glenn does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Stephen Glenn (FRN 437997) is an AR of First Senior Insurance Services Limited (FRN 308478). When you use Stephen Glenn's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Stephen Glenn, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    0121 605 1041

  • Address

    215 Streetly Road, Birmingham, West Midlands, B23 7AH, United Kingdom

In the full report: 2 background checks

  • What kind of line 0121 605 1041 is
  • Who else gives the postcode B23 7AH
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Mobility Assistance Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through First Senior Insurance Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Stephen Glenn’s history from the FCA register and Companies House, newest first.

2024

16 May 2024

  • Changed its registered name from "Mobility Assistance"
  • Began trading as "Mobility Assistance"

FCA register

2005

19 August 2005

  • Became an appointed representative

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms like Stephen Glenn

Other firms of the same type (insurance broker), nearest first.

In Birmingham

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Stephen Glenn

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • All 3 events in its history

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Frequently asked questions about this firm

Is Stephen Glenn FCA authorised?
Stephen Glenn (FRN 437997) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Stephen Glenn?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Stephen Glenn (FRN 437997) is an AR of First Senior Insurance Services Limited (FRN 308478). When you use Stephen Glenn's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Stephen Glenn, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Stephen Glenn’s phone number?
The FCA register lists the phone number 0121 605 1041 for Stephen Glenn. If you were given different contact details, use these to check with the firm before going any further.
Is Stephen Glenn a scam or clone?
Stephen Glenn is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Stephen Glenn?
Protection works through First Senior Insurance Services Limited, the principal firm responsible for Stephen Glenn's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Stephen Glenn use any other names?
It trades as Mobility Assistance.

Sources and links

The full report on Stephen Glenn

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