Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
This company holds 2 other FCA records
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Website
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Phone number
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Address
THE FORGE, 2nd Floor, 105 Sumner Street, London, SE1 9HZ, United Kingdom
In the full report: 3 background checks
- When sumup.co.uk first appeared online, and whether it can receive email
- What kind of line 020 3510 0160 is
- Who else gives the postcode SE1 9HZ
Other names (1)
If you were contacted under any of these names, it is this firm.
- SumUp Trading name: A name it trades under now.
FCA permissions and consumer protection
- Handle payments & transfers Funds safeguardedYour money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
- a) Services enabling cash placement on a payment account
- b) Services enabling cash withdrawals from a payment account
- c) Execution of payment transactions (not covered by a credit line)
- d) Execution of payment transactions (covered by a credit line)
- e) Issuing payment instruments or acquiring payment transactions
- f) Money remittance
- g) Execution of payment transactions via telecoms, IT system or network operator
- h) Issuing Electronic Money
Financial Ombudsman complaints
Ombudsman complaints
- new complaints, January–June 2025
- 34
- upheld, against a 31% median
- 46%
- about banking and credit
- 34
A bigger firm gets more complaints simply because it has more customers. With this few, one case moves the upheld rate a lot.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 07836562 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 7 November 2011 (14 years old)
- Registered office
- The Forge 2nd Floor, 105 Sumner Street, London, SE1 9HZ, England
- Nature of business
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- Data processing, hosting and related activities (SIC 63110)
- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Ken Victor Shanahan | Director | Aug 1956 | 26 Jul 2013 | None |
| Hermione Mckee | Director | Oct 1981 | 10 Nov 2023 | None |
| Nikolai Riesenkampff (Dr) | Director | May 1971 | 15 Dec 2023 | None |
| Luke Benjamin Griffiths | Director | Jul 1972 | 25 Jun 2025 | 6 other companies |
| Steven David Delpy | Director | Apr 1977 | 2 Sep 2025 | None |
| Catriona Byrne | Secretary | Not published | 14 May 2020 | – |
Other companies run by these 5 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 6
- closed down
- 1
- is FCA-registered
- 1
In the full report: all 6 companies, named
- What each company does, and whether it is still trading
- Which of these 5 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- All 14 people who have ever been directors, with their dates
Filed accounts and finances
Turnover
£53.1k
No earlier figure to compare
Profit before tax
£3,296
No earlier figure to compare
Net assets
£6,629
No earlier figure to compare
Cash at bank
£21.9k
No earlier figure to compare
* Cash at bank usually includes customers’ money.
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 07836562. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
SumUp Payments’s history from the FCA register and Companies House, newest first.
2025
3 September 2025
- Luke Benjamin Griffiths gained significant control
Companies House
1 August 2025
- Luke Beavon no longer has significant control
Companies House
27 March 2025
- Simana Paul no longer has significant control
Companies House
2023
10 November 2023
- Hermione McKee gained significant control
Companies House
6 November 2023
- Simana Paul gained significant control
Companies House
3 November 2023
- Luke Beavon gained significant control
Companies House
27 February 2023
- Sumup Holdings Luxembourg S.À R.L. gave up control
Companies House
2022
16 February 2022
- Daniel Klein no longer has significant control
- Gareth Walsh no longer has significant control
- Sumup Holdings Luxembourg S.À R.L. took control (75–100% of shares)
Companies House
2018
1 May 2018
- Became an authorised e-money institution
FCA register
2017
27 April 2017
- Regulated by the FCA from this date
FCA register
2016
6 April 2016
- Daniel Klein gained significant control
- Gareth Walsh gained significant control
- Pure Energy Ventures Limited gained significant control
- Pure Energy Ventures Limited no longer has significant control
- Pure Ventures Trust gained significant control
- Pure Ventures Trust no longer has significant control
- Sumup Holdings Ch AG gave up control
- Sumup Holdings Ch AG took control (75–100% of shares)
- Sumup Holdings Luxembourg S.A.R.L. gained significant control
- Sumup Holdings Luxembourg S.A.R.L. no longer has significant control
- Sumup Holdings S.A.R.L. gained significant control
- Sumup Holdings S.A.R.L. no longer has significant control
Companies House
2011
7 November 2011
- Incorporated at Companies House
Companies House
In the full report: all 49 events
- All 49 events in its history (25 shown here)
- Every director appointment and resignation: 23
Firms connected to SumUp Payments
Other FCA-listed firms that share a director, phone number or address with SumUp Payments. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
- past link
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
- 1 past link through former directors
Firms like SumUp Payments
Other firms of the same type (payment or money transfer firm), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on SumUp Payments
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 6 other companies its directors have run, named
- 3 background checks on its contact details
- All 49 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
Is SumUp Payments Limited FCA authorised?
What is SumUp Payments’ phone number and website?
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Is my money safe with SumUp Payments?
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How long has SumUp Payments been in business?
What do SumUp Payments’ latest accounts show?
How many complaints does SumUp Payments get?
Does SumUp Payments use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- How safeguarding works fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Ombudsman complaints data, January–June 2025 financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk