SumUp Payments Limited

Reference number: 900700

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This company holds 2 other FCA records

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When sumup.co.uk first appeared online, and whether it can receive email
  • What kind of line 020 3510 0160 is
  • Who else gives the postcode SE1 9HZ
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • SumUp Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • g) Execution of payment transactions via telecoms, IT system or network operator
  • h) Issuing Electronic Money

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
34
upheld, against a 31% median
46%
about banking and credit
34

A bigger firm gets more complaints simply because it has more customers. With this few, one case moves the upheld rate a lot.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
7 November 2011 (14 years old)
Registered office
The Forge 2nd Floor, 105 Sumner Street, London, SE1 9HZ, England
Nature of business
  • Data processing, hosting and related activities (SIC 63110)
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Ken Victor Shanahan Director Aug 1956 26 Jul 2013 None
Hermione Mckee Director Oct 1981 10 Nov 2023 None
Nikolai Riesenkampff (Dr) Director May 1971 15 Dec 2023 None
Luke Benjamin Griffiths Director Jul 1972 25 Jun 2025 6 other companies
Steven David Delpy Director Apr 1977 2 Sep 2025 None
Catriona Byrne Secretary Not published 14 May 2020 –

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
6
closed down
1
is FCA-registered
1

In the full report: all 6 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • All 14 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2018Full accountsNot audited

Turnover

£53.1k

No earlier figure to compare

Profit before tax

£3,296

No earlier figure to compare

Net assets

£6,629

No earlier figure to compare

Cash at bank

£21.9k

No earlier figure to compare

* Cash at bank usually includes customers’ money.

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 07836562. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

SumUp Payments’s history from the FCA register and Companies House, newest first.

2025

3 September 2025

  • Luke Benjamin Griffiths gained significant control

Companies House

1 August 2025

  • Luke Beavon no longer has significant control

Companies House

27 March 2025

  • Simana Paul no longer has significant control

Companies House

2023

10 November 2023

  • Hermione McKee gained significant control

Companies House

6 November 2023

  • Simana Paul gained significant control

Companies House

3 November 2023

  • Luke Beavon gained significant control

Companies House

27 February 2023

  • Sumup Holdings Luxembourg S.À R.L. gave up control

Companies House

2022

16 February 2022

  • Daniel Klein no longer has significant control
  • Gareth Walsh no longer has significant control
  • Sumup Holdings Luxembourg S.À R.L. took control (75–100% of shares)

Companies House

2018

1 May 2018

  • Became an authorised e-money institution

FCA register

2017

27 April 2017

  • Regulated by the FCA from this date

FCA register

2016

6 April 2016

  • Daniel Klein gained significant control
  • Gareth Walsh gained significant control
  • Pure Energy Ventures Limited gained significant control
  • Pure Energy Ventures Limited no longer has significant control
  • Pure Ventures Trust gained significant control
  • Pure Ventures Trust no longer has significant control
  • Sumup Holdings Ch AG gave up control
  • Sumup Holdings Ch AG took control (75–100% of shares)
  • Sumup Holdings Luxembourg S.A.R.L. gained significant control
  • Sumup Holdings Luxembourg S.A.R.L. no longer has significant control
  • Sumup Holdings S.A.R.L. gained significant control
  • Sumup Holdings S.A.R.L. no longer has significant control

Companies House

2011

7 November 2011

  • Incorporated at Companies House

Companies House

In the full report: all 49 events

  • All 49 events in its history (25 shown here)
  • Every director appointment and resignation: 23
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Firms connected to SumUp Payments

Other FCA-listed firms that share a director, phone number or address with SumUp Payments. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1
past link
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
  • 1 past link through former directors
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Firms like SumUp Payments

Other firms of the same type (payment or money transfer firm), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on SumUp Payments

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 6 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 49 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is SumUp Payments Limited FCA authorised?
Yes, SumUp Payments Limited (FRN 900700) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since May 2018 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.
What is SumUp Payments’ phone number and website?
The FCA register lists the phone number 020 3510 0160 and the website sumup.co.uk for SumUp Payments. If you were given different contact details, use these to check with the firm before going any further.
Is SumUp Payments a scam or clone?
SumUp Payments is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with SumUp Payments?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about SumUp Payments to the Financial Ombudsman Service, free of charge.
Who owns SumUp Payments?
Companies House lists 2 people with significant control of SumUp Payments: Mr Luke Benjamin Griffiths (significant influence or control) and Ms Hermione McKee (significant influence or control). Before that, it was controlled by Sumup Holdings Ch AG, Sumup Holdings S.A.R.L. and Pure Energy Ventures Limited.
Who runs SumUp Payments?
Companies House lists 5 directors of SumUp Payments: Ken Victor Shanahan, Hermione McKee, Nikolai Riesenkampff (Dr), Luke Benjamin Griffiths and Steven David Delpy.
How long has SumUp Payments been in business?
The company was formed on 7 November 2011, and has held its current FCA authorisation since May 2018.
What do SumUp Payments’ latest accounts show?
Its latest accounts, to 31 December 2018, show turnover of £53.1k (no earlier figure to compare) and profit before tax of £3,296 (no earlier figure to compare).
How many complaints does SumUp Payments get?
In January–June 2025, the Financial Ombudsman Service received 34 new complaints about SumUp Payments, and upheld 46% of those it decided.
Does SumUp Payments use any other names?
It trades as SumUp.

Sources and links

The full report on SumUp Payments Limited

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