Teya Solutions Ltd: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for 2 years
Protected through the principal
No FCA actions
Active company since 2022

Responsible principal firm

Retail Merchant Services Limited Reference number: 917317 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
Teya Solutions Ltd (FRN 1023071) is an AR of Retail Merchant Services Limited (FRN 917317). When you use Teya Solutions's services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from Teya Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Teya Solutions Ltd. Reference number: 978181 Authorised

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

teya.com (opens in a new tab)
Phone number

01283 896876
Address

4th Floor, 100 Victoria Embankment, London, City Of London, EC4Y 0DY, United Kingdom

In the full report: 3 background checks

When teya.com first appeared online, and whether it can receive email
What kind of line 01283 896876 is
Who else gives the postcode EC4Y 0DY

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Retail Merchant Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 13886878 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 2 February 2022 (4 years old)
Registered office: 41 Lothbury, London, EC2R 7HF, United Kingdom
Nature of business: Other information technology service activities (SIC 62090)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Daniela Mastrorocco	Director	Feb 1978	2 Feb 2022	9 other companies
Thomas Mylrea Lowndes	Director	Aug 1986	17 May 2024	6 other companies
Yvonne Valerie Calvert	Director	Mar 1965	17 Feb 2025	None

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 14
closed down: 5
is FCA-registered: 1

In the full report: all 14 companies, named

What each company does, and whether it is still trading
Which of these 3 directors sit on each board, and since when
Any that went into liquidation or administration
The one on the FCA register
The 1 company these 3 directors run together
All 5 people who have ever been directors, with their dates

Key dates in its history

Teya Solutions’s history from the FCA register and Companies House, newest first.

Key events (3) All events (10)

2024

30 November 2024

Teya Europe Ltd. took control (75–100% of shares)

Companies House

22 May 2024

Became an appointed representative

FCA register

2022

2 February 2022

Incorporated at Companies House

Companies House

In the full report: all 10 events

All 10 events in its history (3 shown here)
Every director appointment and resignation: 7

Firms connected to Teya Solutions

Other FCA-listed firms that share a director, phone number or address with Teya Solutions. A link shows who the firm is tied to, not whether either can be trusted.

connected firm: 1
share its postcode: 1

In the full report: the connected firm, named

How it is linked: the same postcode (1)
Who links it to this firm: the named directors, with dates

Get the full report on Teya Solutions

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

14 other companies its directors have run, named
3 background checks on its contact details
All 10 events in its history
1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Teya Solutions Ltd FCA authorised?

Teya Solutions Ltd (FRN 1023071) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Teya Solutions?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Teya Solutions Ltd (FRN 1023071) is an AR of Retail Merchant Services Limited (FRN 917317). When you use Teya Solutions's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Teya Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Teya Solutions’ phone number and website?

The FCA register lists the phone number 01283 896876 and the website teya.com for Teya Solutions. If you were given different contact details, use these to check with the firm before going any further.

Is Teya Solutions a scam or clone?

Teya Solutions is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Teya Solutions?

Protection works through Retail Merchant Services Limited, the principal firm responsible for Teya Solutions's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Teya Solutions?

Teya Solutions is owned by Teya Europe Ltd., which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 30 November 2024.

Who runs Teya Solutions?

Companies House lists 3 directors of Teya Solutions: Daniela Mastrorocco, Thomas Mylrea Lowndes and Yvonne Valerie Calvert.

How long has Teya Solutions been in business?

The company was formed on 2 February 2022.