The Complete Mortgage Company Ltd
Reference number: 504355
Instant download
Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 17 years
- Protected through the principal
- No FCA actions
- Active company since 2009
- Accounts filed up to 31 July 2025
Responsible principal firm
HL Partnership Limited Reference number: 303397 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- The Complete Mortgage Company Ltd (FRN 504355) is an AR of HL Partnership Limited (FRN 303397). When you use The Complete Mortgage Company's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from The Complete Mortgage Company, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
-
Phone number
-
Address
9a Sheep Market, St. Ives, Cambridgeshire, PE27 5AH, United Kingdom
In the full report: 3 background checks
- When thecompletemortgagecompany.co.uk first appeared online, and whether it can receive email
- What kind of line 01480 393393 is
- Who else gives the postcode PE27 5AH
FCA permissions and consumer protection
- Protection through the principal firmProtection works through HL Partnership Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 06949982 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 July 2009 (17 years old)
- Registered office
- 9a Sheep Market, St. Ives, PE27 5AH, England
- Nature of business
-
- Other business support service activities not elsewhere classified (SIC 82990)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| William Reginald Piers Scantlebury | Director | Mar 1973 | 1 Jul 2009 | 1 other company |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other company
- 1
- still active
- 1
In the full report: all 1 company, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
Filed accounts and finances
Net assets
£590
Up £64 from £526
Cash at bank
£9
Down £674 from £683
Employees (average)
2
Same as 2
Owed within a year
£19.8k
+11% from £17.8k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 06949982. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
The Complete Mortgage Company’s history from the FCA register and Companies House, newest first.
2022
4 April 2022
- Began trading as "The Complete Mortgage Company"
FCA register
2017
1 July 2017
- William Reginald Piers Scantlebury gave up control
- William Reginald Piers Scantlebury took control (75–100% of shares)
Companies House
2016
1 July 2016
- William Reginald Piers Scantlebury took control (75–100% of shares)
Companies House
2009
31 July 2009
- Became an appointed representative
FCA register
1 July 2009
- Incorporated at Companies House
- William Reginald Piers Scantlebury appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms like The Complete Mortgage Company
Other firms of the same type (mortgage adviser or broker), nearest first.
In St. Ives
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on The Complete Mortgage Company
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 1 other company its directors have run, named
- 3 background checks on its contact details
- 7 years of accounts, charted
- All 7 events in its history
Instant PDF One-off payment Secure checkout by Stripe
Frequently asked questions about this firm
Is The Complete Mortgage Company Ltd FCA authorised?
What does appointed representative mean for The Complete Mortgage Company?
What is The Complete Mortgage Company’s phone number and website?
Is The Complete Mortgage Company a scam or clone?
Is my money safe with The Complete Mortgage Company?
Who owns The Complete Mortgage Company?
Who runs The Complete Mortgage Company?
How long has The Complete Mortgage Company been in business?
What do The Complete Mortgage Company’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk