Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 4 years
- Protected through the principal
- No FCA actions
- Active company since 2020
- Accounts filed up to 30 November 2025
Responsible principal firm
Ecclesiastical Planning Services Limited Reference number: 958152 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- The Heartfelt Funeral Company (FRN 981465) is an AR of Ecclesiastical Planning Services Limited (FRN 958152). When you use The Heartfelt Funeral Company's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from The Heartfelt Funeral Company, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
-
No website on the FCA register
-
Phone number
-
Address
132 Snakes Lane East, Woodford Green, IG8 7HZ, United Kingdom
In the full report: 2 background checks
- What kind of line 020 8505 1276 is
- Who else gives the postcode IG8 7HZ
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Ecclesiastical Planning Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company name
- THE HEARTFELT FUNERAL COMPANY LTD.
- Company number
- 13046097 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 26 November 2020 (5 years old)
- Registered office
- 132 Snakes Lane East, Woodford Green, London, IG8 7HZ, United Kingdom
- Nature of business
-
- Funeral and related activities (SIC 96030)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Kieran Louis Wall | Director | Mar 1998 | 26 Nov 2020 | 1 other company |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other company
- 1
- still active
- 1
In the full report: all 1 company, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- All 3 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£143k
+28% from £112k
Cash at bank
£2,718
−92% from £35.7k
Employees (average)
7
Same as 7
Owed within a year
£42.6k
+22% from £34.8k
Assets and liabilities
In the full report: all 5 years of accounts
- Every year from 2021 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 13046097. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
The Heartfelt Funeral Company’s history from the FCA register and Companies House, newest first.
2025
3 July 2025
- John Colin Bell stopped being a part-owner
Companies House
7 March 2025
- John Colin Bell became a part-owner (25–50% of shares)
- John Colin Bell stopped being a part-owner
Companies House
2022
22 August 2022
- Became an appointed representative
FCA register
2021
1 February 2021
- Jordan Matthew Dean stopped being a part-owner
Companies House
2020
26 November 2020
- Incorporated at Companies House
- John Colin Bell became a part-owner (25–50% of shares)
- Jordan Matthew Dean became a part-owner (25–50% of shares)
- Kieran Louis Wall became a part-owner (25–50% of shares)
Companies House
In the full report: all 16 events
- All 16 events in its history (9 shown here)
- Every director appointment and resignation: 7
Firms connected to The Heartfelt Funeral Company
Other FCA-listed firms that share a director, phone number or address with The Heartfelt Funeral Company. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like The Heartfelt Funeral Company
Other firms of the same type (funeral director), nearest first.
Elsewhere in the UK
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on The Heartfelt Funeral Company
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 1 other company its directors have run, named
- 2 background checks on its contact details
- 5 years of accounts, charted
- All 16 events in its history
- 1 connected firm, named, and who links them
Instant PDF One-off payment Secure checkout by Stripe
Frequently asked questions about this firm
Is The Heartfelt Funeral Company FCA authorised?
What does appointed representative mean for The Heartfelt Funeral Company?
What is The Heartfelt Funeral Company’s phone number?
Is The Heartfelt Funeral Company a scam or clone?
Is my money safe with The Heartfelt Funeral Company?
Who owns The Heartfelt Funeral Company?
Who runs The Heartfelt Funeral Company?
How long has The Heartfelt Funeral Company been in business?
What do The Heartfelt Funeral Company’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk