Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 2 years
- Protected through the principal
- No FCA actions
- Active company since 2011
- Accounts filed up to 31 July 2025
- 1 thing worth a closer look in the background checks
Responsible principal firm
PHOENIX FINANCIAL CONSULTANTS LIMITED Reference number: 539195 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Towns Plumbing & Heating Supplies Limited (FRN 1014060) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not Towns Plumbing & Heating Supplies.
- Example: if Towns Plumbing & Heating Supplies refers you to a financial adviser, the advice should come from the principal firm, not from Towns Plumbing & Heating Supplies itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Unit 4, Orchard Business Centre, Sanderson Way, Tonbridge, Kent, TN9 1QG, United Kingdom
In the full report: 3 background checks, 1 thing worth a closer look
- When townsbathrooms.co.uk first appeared online, and whether it can receive email
- What kind of line 01732 350911 is
- Who else gives the postcode TN9 1QG
Other names (1)
If you were contacted under any of these names, it is this firm.
- Towns Bathrooms Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Phoenix Financial Consultants Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 07694352 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 5 July 2011 (15 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Wholesale of hardware, plumbing and heating equipment and supplies (SIC 46740)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Alexander James Town | Director | Jun 1976 | 5 Jul 2011 | 2 other companies |
| Bryoni Clarke | Secretary | Not published | 29 Jun 2023 | – |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- closed down
- 2
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- All 3 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£7,301
−19% from £8,981
Employees (average)
7
Same as 7
Owed within a year
£389k
+13% from £345k
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 07694352. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Towns Plumbing & Heating Supplies’s history from the FCA register and Companies House, newest first.
2024
10 May 2024
- Became an introducer appointed representative
FCA register
2016
1 May 2016
- Alexander James Town became a part-owner (25–50% of shares)
- Alexander James Town stopped being a part-owner
Companies House
2011
5 July 2011
- Incorporated at Companies House
Companies House
In the full report: all 11 events
- All 11 events in its history (4 shown here)
- Every director appointment and resignation: 6
Firms like Towns Plumbing & Heating Supplies
Other firms of the same type (home improvement or trades), nearest first.
In Tonbridge
In the Tonbridge (TN) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Towns Plumbing & Heating Supplies
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 3 background checks on its contact details, 1 flagged
- 7 years of accounts, charted
- All 11 events in its history
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Frequently asked questions about this firm
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What do Towns Plumbing & Heating Supplies’ latest accounts show?
Does Towns Plumbing & Heating Supplies use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk