Transform Housing and Support: FCA regulated?

Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Appointed for 4 years
Protected through the principal
No FCA actions
Active company since 1972

Responsible principal firm

SME HCI Limited Reference number: 626422 Authorised View firm →

What does this mean?

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
Transform Housing and Support (FRN 984444) introduces customers to SME HCI Limited (FRN 626422). Any regulated advice or arranging is done by the principal, not Transform Housing and Support.
Example: if Transform Housing and Support refers you to a financial adviser, the advice should come from the principal firm, not from Transform Housing and Support itself.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

transformhousing.org.uk (opens in a new tab)
Phone number

01372 387115
Address

Bradmere House, Brook Way, Leatherhead, Surrey, KT22 7NA, United Kingdom

In the full report: 3 background checks

When transformhousing.org.uk first appeared online, and whether it can receive email
What kind of line 01372 387115 is
Who else gives the postcode KT22 7NA

FCA permissions and consumer protection

Protection through the principal firm
Protection works through SME HCI Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name: TRANSFORM HOUSING & SUPPORT
Company number: 01057984 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 13 June 1972 (54 years old)
Registered office: Matches the FCA register address ✓
Nature of business: Other accommodation (SIC 55900)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Oliver Mark Smedley	Director	Apr 1970	11 Dec 2019	13 other companies
Michael William Ryan	Director	Aug 1986	10 Aug 2020	None
Natalia Kolotneva	Director	Jul 1984	14 Jul 2021	3 other companies
Karen Louise Gregory	Director	Jul 1977	26 Sep 2024	None
Mark Raymond Lake	Director	May 1964	28 Nov 2024	4 other companies
Sarah Nicole Page	Director	Aug 1980	27 Feb 2025	1 other company
Rachael Smart	Director	Dec 1976	26 Feb 2026	None
Gary John Storer	Director	Jan 1964	26 Feb 2026	1 other company
George Patrick Jenkins	Director	Jan 1966	30 Jul 2026	None
Mandy Arnold	Secretary	Not published	24 Feb 2022	–

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 22
closed down: 7
is FCA-registered: 1

In the full report: all 22 companies, named

What each company does, and whether it is still trading
Which of these 9 directors sit on each board, and since when
Any that went into liquidation or administration
The one on the FCA register
All 78 people who have ever been directors, with their dates

Key dates in its history

Transform Housing and Support’s history from the FCA register and Companies House, newest first.

Key events (2) All events (147)

2022

30 September 2022

Became an introducer appointed representative

FCA register

1972

13 June 1972

Incorporated at Companies House

Companies House

In the full report: all 147 events

All 147 events in its history (2 shown here)
Every director appointment and resignation: 145

Firms connected to Transform Housing and Support

Other FCA-listed firms that share a director, phone number or address with Transform Housing and Support. A link shows who the firm is tied to, not whether either can be trusted.

connected firm: 1
share its postcode: 1
past link: 1

In the full report: the connected firm, named

How it is linked: the same postcode (1)
Who links it to this firm: the named directors, with dates
1 past link through former directors

Get the full report on Transform Housing and Support

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

22 other companies its directors have run, named
3 background checks on its contact details
All 147 events in its history
1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Transform Housing and Support FCA authorised?

Transform Housing and Support (FRN 984444) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does introducer appointed representative mean for Transform Housing and Support?

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Transform Housing and Support (FRN 984444) introduces customers to SME HCI Limited (FRN 626422). Any regulated advice or arranging is done by the principal, not Transform Housing and Support. Example: if Transform Housing and Support refers you to a financial adviser, the advice should come from the principal firm, not from Transform Housing and Support itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Transform Housing and Support’s phone number and website?

The FCA register lists the phone number 01372 387115 and the website transformhousing.org.uk for Transform Housing and Support. If you were given different contact details, use these to check with the firm before going any further.

Is Transform Housing and Support a scam or clone?

Transform Housing and Support is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Transform Housing and Support?

Protection works through SME HCI Limited, the principal firm responsible for Transform Housing and Support's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who runs Transform Housing and Support?

Companies House lists 9 directors of Transform Housing and Support: Oliver Mark Smedley, Michael William Ryan, Natalia Kolotneva, Karen Louise Gregory, Mark Raymond Lake, Sarah Nicole Page and 3 more.

How long has Transform Housing and Support been in business?

The company was formed on 13 June 1972.