Trustly UK Limited
Reference number: 1005703
Instant download
Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
-
Phone number
-
Address
Trustly UK Limited, The Wingate 93-107, Shaftesbury Avenue, London, W1D 5DY, United Kingdom
In the full report: 3 background checks
- When trustly.com first appeared online, and whether it can receive email
- What kind of line 07557 317190 is, and the other firm that gives it
- Who else gives the postcode W1D 5DY
Other names (1)
If you were contacted under any of these names, it is this firm.
- Trustly Trading name: A name it trades under now.
FCA permissions and consumer protection
- Handle payments & transfers Funds safeguardedYour money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (4 permissions)
- 5. Issuing and/or acquiring of payment instruments.
- 6. Money remittance.
- 7. Payment initiation services
- 8. Account information services
Limits on what they may do
-
Agents
The firm will not onboard any agents.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 08841430 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 13 January 2014 (12 years old)
- Registered office
- The Wingate, 93-107 Shaftesbury Avenue, London, W1D 5DY, United Kingdom
- Nature of business
-
- Activities of financial services holding companies (SIC 64205)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Daniel Philip Hecker | Director | May 1980 | 14 May 2025 | 1 other company |
| Joanna Marie Hacking | Director | May 1976 | 14 Jan 2026 | 2 other companies |
| Randall Friend Kern | Director | Sep 1976 | 12 Oct 2026 | 1 other company |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- still active
- 2
- is FCA-registered
- 1
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register, including one no longer authorised
- The 1 company these 3 directors run together
- All 15 people who have ever been directors, with their dates
Key dates in its history
Trustly UK’s history from the FCA register and Companies House, newest first.
2024
11 March 2024
- Regulated by the FCA from this date
- FCA imposed a requirement (Agents)
- Became an authorised payment institution
FCA register
2016
4 July 2016
- Trustly Group Ab gave up control
- Trustly Group Ab took control (75–100% of shares)
Companies House
2015
28 January 2015
- Board replaced: its only director left and a new director took over
Companies House
2014
13 January 2014
- Incorporated at Companies House
Companies House
In the full report: all 36 events
- All 36 events in its history (7 shown here)
- Every director appointment and resignation: 28
Firms connected to Trustly UK
Other FCA-listed firms that share a director, phone number or address with Trustly UK. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share a director
- 1
- share its phone number
- 1
In the full report: the connected firm, named
- How it is linked: shared directors (1), the same phone number (1), the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like Trustly UK
Other firms of the same type (payment or money transfer firm), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Trustly UK
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 3 background checks on its contact details
- All 36 events in its history
- 1 connected firm, named, and who links them
Instant PDF One-off payment Secure checkout by Stripe
Frequently asked questions about this firm
Is Trustly UK Limited FCA authorised?
What is Trustly UK’s phone number and website?
Is Trustly UK a scam or clone?
Is my money safe with Trustly UK?
Who owns Trustly UK?
Who runs Trustly UK?
How long has Trustly UK been in business?
Does Trustly UK use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- How safeguarding works fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk