TUI UK Retail Limited
Reference number: 738556
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
This company holds another FCA record
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Website
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Phone number
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Address
T U I, Wigmore House, Wigmore Place, Wigmore Lane, Luton, LU2 9TN, United Kingdom
In the full report: 3 background checks
- When tui.co.uk first appeared online, and whether it can receive email
- What kind of line 020 3451 2688 is, and the 3 other firms that give it
- Who else gives the postcode LU2 9TN
Other names (2)
If you were contacted under any of these names, it is this firm.
- TUI Trading name: A name it trades under now.
- Thomson Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Payments & e-money Funds safeguardedYour money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (1 permission)
- Credit Broking
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 01456086 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 23 October 1979 (47 years old)
- Registered office
- Wigmore House, Wigmore Lane, Luton, Bedfordshire, LU2 9TN, United Kingdom
- Nature of business
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- Travel agency activities (SIC 79110)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Neil Drew Swanson | Director | Sep 1966 | 1 Jul 2023 | 16 other companies |
| Gillian Cunningham | Director | Jul 1974 | 30 Jun 2025 | 2 other companies |
| Keir Seymour | Director | Sep 1986 | 15 Sep 2026 | 5 other companies |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 18
- closed down
- 6
- are FCA-registered
- 2
In the full report: all 18 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 2 on the FCA register
- The 5 companies these 3 directors run together
- All 37 people who have ever been directors, with their dates
Key dates in its history
TUI UK Retail’s history from the FCA register and Companies House, newest first.
2016
18 October 2016
- Regulated by the FCA from this date
- Became authorised by the FCA
FCA register
6 April 2016
- Tui UK Limited took control (75–100% of shares)
Companies House
1998
16 November 1998
- Board replaced: all 3 directors left and 3 new directors took over
Companies House
1979
23 October 1979
- Incorporated at Companies House
Companies House
In the full report: all 87 events
- All 87 events in its history (5 shown here)
- Every director appointment and resignation: 77
Firms connected to TUI UK Retail
Other FCA-listed firms that share a director, phone number or address with TUI UK Retail. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 5
- share a director
- 2
- share its phone number
- 3
In the full report: all 5 connected firms, named
- How each is linked: shared directors (2), the same phone number (3), the same postcode (4)
- Who links each one: the named directors, with dates
Firms like TUI UK Retail
Other firms of the same type (credit broker), nearest first.
In Luton
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on TUI UK Retail
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 18 other companies its directors have run, named
- 3 background checks on its contact details
- All 87 events in its history
- 5 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- How safeguarding works fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk