U K Insurance Business Solutions Limited

Reference number: 313783

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When directlinegroup.co.uk first appeared online, and whether it can receive email
  • What kind of line 01903 636306 is
  • Who else gives the postcode BS1 6JX
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Other names (7)

If you were contacted under any of these names, it is this firm.

  • Churchill Expert Trading name
  • RBS Business Insurance Services Limited Former name
  • RBS Insurance Brokers Limited Former name
  • NatWest Business Insurance Former trading name
  • Natwest Insurance Services Former trading name
  • RBS Business Insurance Former trading name
  • RBS Insurance Services Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
05196274
Company status
Active
Company type
Private limited company
Incorporated
3 August 2004 (22 years old)
Registered office
8 Surrey Street, Norwich, Norfolk, NR1 3NG, United Kingdom
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
Katie Whiteley Director Nov 1979 16 Dec 2021 4 other companies
Jonathan Lee Marsh Director Jul 1990 25 Nov 2025 3 other companies
Joanne Elizabeth Clube Director Sep 1965 23 Jun 2026 4 other companies
AVIVA COMPANY SECRETARIAL SERVICES LIMITED Corporate secretary Not published 27 Aug 2025 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
11
closed down
1
are FCA-registered
4

In the full report: all 11 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 4 on the FCA register
  • All 27 people who have ever been directors, with their dates
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Key dates in its history

U K Insurance Business Solutions’s history from the FCA register and Companies House, newest first.

Key events (8) All events (71)

2016

6 April 2016

  • Direct Line Insurance Group Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2012

10 September 2012

  • Changed its registered name from "RBS Business Insurance Services Limited"

FCA register

2009

28 August 2009

  • Board replaced: both directors left and 2 new directors took over

Companies House

2005

5 July 2005

  • Changed its registered name from "RBS Insurance Brokers Limited"

FCA register

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2004

3 August 2004

  • Incorporated at Companies House

Companies House

In the full report: all 71 events

  • All 71 events in its history (8 shown here)
  • Every director appointment and resignation: 51
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Firms connected to U K Insurance Business Solutions

Other FCA-listed firms that share a director, phone number or address with U K Insurance Business Solutions. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share a director
3
past link
1

In the full report: all 3 connected firms, named

  • How each is linked: shared directors (3)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like U K Insurance Business Solutions

Other firms of the same type (lender), nearest first.

In Bristol

Atomos Financial Planning LimitedBristolAuthorisedCastle Loans LtdBristolAuthorisedCoast Finance UK LimitedBristolAuthorisedDdc Financial Solutions LimitedBristolAuthorisedElm (Legal Services) Ltd.BristolAuthorisedEuropean Change Consulting LimitedBristolAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on U K Insurance Business Solutions

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 11 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 71 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is U K Insurance Business Solutions Limited FCA authorised?
Yes, U K Insurance Business Solutions Limited (FRN 313783) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as a lender. The FCA has placed no limits on its permissions.
What is U K Insurance Business Solutions’ phone number and website?
The FCA register lists the phone number 01903 636306 and the website directlinegroup.co.uk for U K Insurance Business Solutions. If you were given different contact details, use these to check with the firm before going any further.
Is U K Insurance Business Solutions a scam or clone?
U K Insurance Business Solutions is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with U K Insurance Business Solutions?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about U K Insurance Business Solutions to the Financial Ombudsman Service, free of charge.
Who owns U K Insurance Business Solutions?
U K Insurance Business Solutions is owned by Direct Line Insurance Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs U K Insurance Business Solutions?
Companies House lists 3 directors of U K Insurance Business Solutions: Katie Whiteley, Jonathan Lee Marsh and Joanne Elizabeth Clube.
How long has U K Insurance Business Solutions been in business?
The company was formed on 3 August 2004, and has held its current FCA authorisation since January 2005.
Does U K Insurance Business Solutions use any other names?
It trades as Churchill Expert. It has previously used 6 other names, including RBS Business Insurance Services Limited, RBS Insurance Brokers Limited and NatWest Business Insurance.

Sources and links

The full report on U K Insurance Business Solutions Limited

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