Victoria House Funeral Service Ltd

Reference number: 981280

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • VICTORIA HOUSE FUNERAL SERVICE LTD (FRN 981280) is an AR of Golden Charter Limited (FRN 965279). When you use VICTORIA HOUSE FUNERAL SERVICE's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from VICTORIA HOUSE FUNERAL SERVICE, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    01429 234777

  • Address

    26 Victoria Road, Hartlepool, Durham, TS26 8DD, United Kingdom

In the full report: 2 background checks

  • What kind of line 01429 234777 is
  • Who else gives the postcode TS26 8DD
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Golden Charter Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
23 May 2013 (13 years old)
Registered office
26 Victoria Road, Hartlepool, TS26 8DD
Nature of business
  • Funeral and related activities (SIC 96030)

Directors and company secretaries

Name Role Born Appointed Other companies
Andrew Evans Director Jul 1969 23 May 2013 None
Carl Mean Director Jun 1971 23 May 2013 None
Apolena Wilson Director Aug 1962 14 Oct 2013 None

In the full report: every company its directors have run

  • Confirmation that these 3 directors run no other company
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Filed accounts and finances

Year to 31 March 2026Full accountsNot audited

Net assets

£407k

+15% from £353k

Cash at bank

£296k

+24% from £239k

Owed within a year

£203k

No earlier figure to compare

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2020 to 2026
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 08542087. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Victoria House Funeral Service’s history from the FCA register and Companies House, newest first.

2022

19 August 2022

  • Became an appointed representative

FCA register

2016

6 April 2016

  • Andrew Evans became a part-owner (25–50% of shares)
  • Apolena Wilson became a part-owner (25–50% of shares)
  • Carl Mean became a part-owner (25–50% of shares)

Companies House

2013

23 May 2013

  • Incorporated at Companies House

Companies House

In the full report: all 8 events

  • All 8 events in its history (5 shown here)
  • Every director appointment and resignation: 3
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Firms connected to Victoria House Funeral Service

Other FCA-listed firms that share a director, phone number or address with Victoria House Funeral Service. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
share its postcode
4

In the full report: all 4 connected firms, named

  • How each is linked: the same postcode (4)
  • Who links each one: the named directors, with dates
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Firms like Victoria House Funeral Service

Other firms of the same type (funeral director), nearest first.

In Hartlepool

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Victoria House Funeral Service

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 2 background checks on its contact details
  • 7 years of accounts, charted
  • All 8 events in its history
  • 4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Victoria House Funeral Service Ltd FCA authorised?
Victoria House Funeral Service Ltd (FRN 981280) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Victoria House Funeral Service?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Victoria House Funeral Service Ltd (FRN 981280) is an AR of Golden Charter Limited (FRN 965279). When you use Victoria House Funeral Service's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Victoria House Funeral Service, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Victoria House Funeral Service’s phone number?
The FCA register lists the phone number 01429 234777 for Victoria House Funeral Service. If you were given different contact details, use these to check with the firm before going any further.
Is Victoria House Funeral Service a scam or clone?
Victoria House Funeral Service is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Victoria House Funeral Service?
Protection works through Golden Charter Limited, the principal firm responsible for Victoria House Funeral Service's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Victoria House Funeral Service?
Companies House lists 3 people with significant control of Victoria House Funeral Service: Mr Carl Mean (25–50% of shares), Mrs Apolena Wilson (25–50% of shares) and Mr Andrew Evans (25–50% of shares).
Who runs Victoria House Funeral Service?
Companies House lists 3 directors of Victoria House Funeral Service: Andrew Evans, Carl Mean and Apolena Wilson.
How long has Victoria House Funeral Service been in business?
The company was formed on 23 May 2013.
What do Victoria House Funeral Service’s latest accounts show?
Its latest accounts, to 31 March 2026, show net assets of £407k (+15% from £353k) and cash at bank of £296k (+24% from £239k).

Sources and links

The full report on Victoria House Funeral Service Ltd

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