Wirral Citizens Advice Bureau Limited

Reference number: 617800

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citizensadvicewirral.org.uk first appeared online, and whether it can receive email
  • What kind of line 0151 346 8796 is
  • Who else gives the postcode CH41 5BX
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Wirral Trading name
  • Wirral Citizens Advice Bureau Former name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
05322034
Company status
Active
Company type
Private company limited by guarantee
Incorporated
29 December 2004 (21 years old)
Registered office
Haymarket Court, Conway Street, Birkenhead, CH41 5HS, United Kingdom
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Directors and company secretaries

Name Role Born Appointed Other companies
Karl Gerard Greaney Director Dec 1950 25 Jul 2017 4 other companies
Janet Ann Hunter Director Sep 1958 27 Jul 2022 6 other companies
Kara Catherine Joynson Director Jan 1989 28 Jul 2022 None
John Anthony Sullivan Director Dec 1956 29 Mar 2023 None
Christopher John Guy Director Sep 1958 1 Apr 2025 4 other companies
Gavin Richard Sterry Director Nov 1980 1 Apr 2025 None
Yan Nung Chung Director Mar 1977 29 Oct 2025 2 other companies
Anel-Mari Evans Director Dec 1987 29 Oct 2025 1 other company
Carol Johnson-Eyre Secretary Not published 16 Jul 2022 –

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
17
closed down
10
still active
7

In the full report: all 17 companies, named

  • What each company does, and whether it is still trading
  • Which of these 8 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 50 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2024Full accountsAudited

Employees (average)

100

+11% from 90

In the full report: all 5 years of accounts

  • Every year from 2020 to 2024
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 05322034. Figures are exactly as filed; nothing is estimated.

Key dates in its history

Wirral Citizens Advice Bureau’s history from the FCA register and Companies House, newest first.

Key events (5) All events (101)

2022

23 June 2022

  • Changed its registered name from "Wirral Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2004

29 December 2004

  • Incorporated at Companies House

Companies House

In the full report: all 101 events

  • All 101 events in its history (5 shown here)
  • Every director appointment and resignation: 92
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Firms like Wirral Citizens Advice Bureau

Other firms of the same type (debt advice or management), nearest first.

In Birkenhead

Involve NorthwestBirkenheadAuthorised

In the Chester (CH) postcode area

St Marks Debt Advice CentreChesterAuthorisedPennysmart Community Interest CompanyChesterAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Wirral Citizens Advice Bureau

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 17 other companies its directors have run, named
  • 3 background checks on its contact details
  • 5 years of accounts, charted
  • All 101 events in its history

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Frequently asked questions about this firm

Is Wirral Citizens Advice Bureau Limited FCA authorised?
Yes, Wirral Citizens Advice Bureau Limited (FRN 617800) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Wirral Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 0151 346 8796 and the website citizensadvicewirral.org.uk for Wirral Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is Wirral Citizens Advice Bureau a scam or clone?
Wirral Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Wirral Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Wirral Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Wirral Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who runs Wirral Citizens Advice Bureau?
Companies House lists 8 directors of Wirral Citizens Advice Bureau: Karl Gerard Greaney, Janet Ann Hunter, Kara Catherine Joynson, John Anthony Sullivan, Christopher John Guy, Gavin Richard Sterry and 2 more.
How long has Wirral Citizens Advice Bureau been in business?
The company was formed on 29 December 2004, and has held its current FCA authorisation since April 2014.
What do Wirral Citizens Advice Bureau’s latest accounts show?
Does Wirral Citizens Advice Bureau use any other names?
It trades as Citizens Advice Wirral. It has previously used the name Wirral Citizens Advice Bureau.

Sources and links

The full report on Wirral Citizens Advice Bureau Limited

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