BUPA Insurance Limited

Reference number: 203332

Instant download

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When bupa.com first appeared online, and whether it can receive email
  • What kind of line 020 3880 2032 is, and the other firm that gives it
  • Whether EC2R 7HJ is a shared office: 31 other firms give it
Instant PDF download
Other names (10)

If you were contacted under any of these names, it is this firm.

  • Bupa (British United Provident Association) Trading name
  • BUPA Cash Plan Trading name
  • BUPA Dental Trading name
  • Bupa Global Trading name
  • Bupa Global Travel Former trading name
  • BUPA Health and Wellbeing UK Former trading name
  • BUPA International Former trading name
  • BUPA Membership Former trading name
  • BUPA Travel Former trading name
  • ihi Bupa Former trading name

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (9 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
227
upheld, against a 31% median
23%
about insurance
226

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
03956433
Company status
Active
Company type
Private limited company
Incorporated
27 March 2000 (26 years old)
Registered office
1 Angel Court, London, EC2R 7HJ, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Paul James Evans Director Mar 1965 1 Jul 2019 45 other companies
Anthony Frank Cabrelli Director Aug 1962 31 May 2022 3 other companies
Rakesh Kishore Thakrar Director Nov 1975 1 Jul 2022 40 other companies
Dena Jane Brumpton Director Dec 1963 12 Apr 2023 1 other company
Anne Torry Director Jun 1965 1 Apr 2024 1 other company
Anna-Marie Oldfield Director Jan 1980 13 Jun 2024 1 other company
Clare Jane Bousfield Director Jun 1968 18 Mar 2025 2 other companies
Richard James Keith Washington Director Oct 1974 16 Jan 2026 2 other companies
Malcolm Lowe-Lauri Director Sep 1957 1 May 2026 1 other company
BUPA SECRETARIES LIMITED Corporate secretary Not published 25 Jun 2018 –

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
86
closed down
19
went insolvent
3

In the full report: all 86 companies, named

  • What each company does, and whether it is still trading
  • Which of these 9 directors sit on each board, and since when
  • The 3 that went into liquidation or administration
  • The 17 on the FCA register
  • The 3 companies these 9 directors run together
  • All 53 people who have ever been directors, with their dates
Instant PDF download

Key dates in its history

BUPA Insurance’s history from the FCA register and Companies House, newest first.

Key events (7) All events (127)

2016

6 April 2016

  • Bupa Finance PLC took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2000

27 March 2000

  • Incorporated at Companies House

Companies House

1901

1 January 1901

  • Supervised by HM Treasury under the money laundering rules from this date

FCA register

In the full report: all 127 events

  • All 127 events in its history (7 shown here)
  • Every director appointment and resignation: 101
Instant PDF download

Firms connected to BUPA Insurance

Other FCA-listed firms that share a director, phone number or address with BUPA Insurance. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
4
share a director
4
share its phone number
1

In the full report: all 4 connected firms, named

  • How each is linked: shared directors (4), the same phone number (1), the same postcode (1)
  • Who links each one: the named directors, with dates
  • 8 past links through former directors
Instant PDF download

Firms like BUPA Insurance

Other firms of the same type (insurer), nearest first.

In London

Chubb European Group SELondonAuthorisedGreat Lakes Insurance UK LimitedLondonAuthorisedHelvetia Global Solutions LtdLondonAuthorisedAXA Insurance UK PLCLondonAuthorisedLegal and General Assurance Society LimitedLondonAuthorisedThe Prudential Assurance Company LimitedLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on BUPA Insurance

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 86 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 127 events in its history
  • 4 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is BUPA Insurance Limited FCA authorised?
Yes, BUPA Insurance Limited (FRN 203332) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an insurer. The FCA has placed no limits on its permissions.
What is BUPA Insurance’s phone number and website?
The FCA register lists the phone number 020 3880 2032 and the website bupa.com for BUPA Insurance. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.
Is BUPA Insurance a scam or clone?
BUPA Insurance is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with BUPA Insurance?
It may control client money but not hold it. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about BUPA Insurance to the Financial Ombudsman Service, free of charge.
Who owns BUPA Insurance?
BUPA Insurance is owned by Bupa Finance PLC, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs BUPA Insurance?
Companies House lists 9 directors of BUPA Insurance: Paul James Evans, Anthony Frank Cabrelli, Rakesh Kishore Thakrar, Dena Jane Brumpton, Anne Torry, Anna-Marie Oldfield and 3 more.
How long has BUPA Insurance been in business?
The company was formed on 27 March 2000, and has held its current FCA authorisation since December 2001.
How many complaints does BUPA Insurance get?
In January–June 2025, the Financial Ombudsman Service received 227 new complaints about BUPA Insurance, and upheld 23% of those it decided.
Does BUPA Insurance use any other names?
It trades as Bupa (British United Provident Association), BUPA Cash Plan, BUPA Dental and Bupa Global. It has previously used 6 other names, including Bupa Global Travel, BUPA Health and Wellbeing UK and BUPA International.

Sources and links

The full report on BUPA Insurance Limited

£19.99 · Instant PDF download

Loading secure checkout…