Capita Pension Solutions Limited

Reference number: 142484

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When capita.com first appeared online, and whether it can receive email
  • What kind of line 020 7709 4500 is, and the other firm that gives it
  • Who else gives the postcode W2 6BD
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Other names (8)

If you were contacted under any of these names, it is this firm.

  • Aspen (Actuaries & Pension Consultants) Plc Former name
  • Capita Employee Benefits Limited Former name
  • Capita Hartshead (Actuaries and Pension Consultants) Limited Former name
  • Capita Hartshead Limited Former name
  • Capita Employee Benefits Former trading name
  • Capita Employee Solutions Former trading name
  • Capita Hartshead Actuarial and Consultancy Services Former trading name
  • Capita Hartshead Solutions Former trading name

FCA permissions and consumer protection

  • Hold or safeguard your money · Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (4 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Making arrangements with a view to transactions in investments

Limits on what they may do

  • Only rights to/interests in permitted investments
    The firm may carry on a REGULATED ACTIVITY in relation to rights to or interests in investments only where those investments are themselves of a type permitted for that REGULATED ACTIVITY

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02260524
Company status
Active
Company type
Private limited company
Incorporated
20 May 1988 (38 years old)
Registered office
First Floor, 2 Kingdom Street, Paddington, London, W2 6BD, England
Nature of business
  • Pension funding (SIC 65300)
  • Activities auxiliary to financial intermediation not elsewhere classified (SIC 66190)
  • Other activities auxiliary to insurance and pension funding (SIC 66290)

Directors and company secretaries

Name Role Born Appointed Other companies
Christopher Charles Clements Director Nov 1982 17 Oct 2018 8 other companies
Rosalind Altmann Director Apr 1956 14 Jul 2022 1 other company
Andrew Darfoor Director Mar 1974 14 Jul 2022 None
Navid Sotoodeh Director May 1984 31 Oct 2025 1 other company
CAPITA GROUP SECRETARY LIMITED Corporate secretary Not published 1 Dec 2008 –

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
10
closed down
4
are FCA-registered
2

In the full report: all 10 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register, including one no longer authorised
  • All 40 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2025Full accountsAudited

Profit before tax

£22.9m

−25% from £30.6m

Net assets

£209.6m

+8.9% from £192.5m

Cash at bank

£94.5m

+89% from £50.0m

Employees (average)

2,491

+4.3% from 2,389

The accounts for the year to 31 December 2025 do not tag turnover in a form that can be read automatically, so it is not shown. The last tagged figure is £92.3m, for the year to 31 December 2019.

Profit before tax

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • Both charts, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 02260524. Figures are exactly as filed; nothing is estimated.

Key dates in its history

Capita Pension Solutions’s history from the FCA register and Companies House, newest first.

Key events (15) All events (101)

2021

4 May 2021

  • Changed its registered name from "Capita Employee Benefits Limited"

FCA register

2019

30 June 2019

  • Capita Life & Pensions Regulated Services Limited gave up control
  • Capita PLC took control (75–100% of shares)

Companies House

2016

6 April 2016

  • Capita Life & Pensions Regulated Services Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2012

19 October 2012

  • Changed its registered name from "Capita Hartshead Limited"

FCA register

2009

2 January 2009

  • Changed its registered name from "Capita Hartshead (Actuaries and Pension Consultants) Limited"

FCA register

2008

8 January 2008

  • Changed its registered name from "Aspen (Actuaries & Pension Consultants) Plc"

FCA register

2007

12 November 2007

  • No longer supervised by The Institute of Actuaries

FCA register

19 September 2007

  • Board replaced: all 5 directors left and 3 new directors took over

Companies House

2002

22 March 2002

  • FCA imposed a requirement (Only rights to/interests in permitted investments)

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Supervised by The Institute of Actuaries from this date
  • Became authorised by the FCA

FCA register

1988

20 May 1988

  • Incorporated at Companies House

Companies House

In the full report: all 101 events

  • All 101 events in its history (15 shown here)
  • Every director appointment and resignation: 75
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Firms connected to Capita Pension Solutions

Other FCA-listed firms that share a director, phone number or address with Capita Pension Solutions. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its phone number
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same phone number (1), the same postcode (1)
  • Who links it to this firm: the named directors, with dates
  • 1 past link through former directors
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Firms like Capita Pension Solutions

Other firms of the same type (financial adviser), nearest first.

In London

Ernst & Young LLPLondonAuthorisedGallagher (Administration & Investment) LimitedLondonAuthorisedGallagher Risk & Reward LimitedLondonAuthorisedKroll Securities LtdLondonAuthorisedCambridge Mercantile Risk Management (UK) LtdLondonAuthorisedPiper Sandler Ltd.LondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Capita Pension Solutions

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 10 other companies its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 101 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Capita Pension Solutions Limited FCA authorised?
Yes, Capita Pension Solutions Limited (FRN 142484) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as a financial adviser. The FCA has placed a limit on what it may do.
What is Capita Pension Solutions’ phone number and website?
The FCA register lists the phone number 020 7709 4500 and the website capita.com/expertise/pensions for Capita Pension Solutions. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.
Is Capita Pension Solutions a scam or clone?
Capita Pension Solutions is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Capita Pension Solutions?
It is permitted to hold and control client money, which it must keep separate from its own. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Capita Pension Solutions to the Financial Ombudsman Service, free of charge.
Who owns Capita Pension Solutions?
Capita Pension Solutions is owned by Capita PLC, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 30 June 2019. Before that, it was controlled by Capita Life & Pensions Regulated Services Limited.
Who runs Capita Pension Solutions?
Companies House lists 4 directors of Capita Pension Solutions: Christopher Charles Clements, Rosalind Altmann, Andrew Darfoor and Navid Sotoodeh.
How long has Capita Pension Solutions been in business?
The company was formed on 20 May 1988, and has held its current FCA authorisation since December 2001.
What do Capita Pension Solutions’ latest accounts show?
Its latest accounts, to 31 December 2025, show profit before tax of £22.9m (−25% from £30.6m) and net assets of £209.6m (+8.9% from £192.5m).
Does Capita Pension Solutions use any other names?
It has previously used 8 other names, including Aspen (Actuaries & Pension Consultants) Plc, Capita Employee Benefits Limited and Capita Hartshead (Actuaries and Pension Consultants) Limited.

Sources and links

The full report on Capita Pension Solutions Limited

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