Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 5 years
- Protected through the principal
- No FCA actions
- Active company since 2021
- Accounts filed up to 31 December 2025
Responsible principal firm
James Hallam Limited Reference number: 134435 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Capsule Insurance Services Limited (FRN 948838) is an AR of James Hallam Limited (FRN 134435). When you use Capsule Insurance Services's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Capsule Insurance Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
Festival House, Jessop Avenue, Cheltenham, GL50 3SH, United Kingdom
In the full report: 2 background checks
- What kind of line 07423 705382 is
- Who else gives the postcode GL50 3SH
Other names (1)
If you were contacted under any of these names, it is this firm.
- Capsule Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through James Hallam Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 13340821 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 16 April 2021 (5 years old)
- Registered office
- Festival House, Jessop Avenue, Cheltenham, GL50 3SH, England
- Nature of business
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- Activities of insurance agents and brokers (SIC 66220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Thomas A Wynne | Director | Dec 1989 | 16 Apr 2021 | 2 other companies |
| Steven John Wynne | Director | Dec 1958 | 16 Aug 2021 | 7 other companies |
| Dorian Zanker | Director | Sep 1964 | 16 Aug 2021 | 2 other companies |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 10
- still active
- 10
- run together
- 1
In the full report: all 10 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 1 company these 3 directors run together
- All 4 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£1.29m
Up £2.85m from −£1.56m
Cash at bank
£1.06m
−22% from £1.35m
Employees (average)
65
+51% from 43
Owed within a year
£1.18m
+8.7% from £1.08m
Assets and liabilities
In the full report: all 5 years of accounts
- Every year from 2021 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 13340821. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Capsule Insurance Services’s history from the FCA register and Companies House, newest first.
2025
5 November 2025
- Delport Holdco Limited took control (75–100% of shares)
- Thomas Alexander Wynne stopped being the majority owner
Companies House
2021
16 April 2021
- Incorporated at Companies House
- Thomas Alexander Wynne became the majority owner (50–75% of shares)
Companies House
12 April 2021
- Became an appointed representative
FCA register
In the full report: all 11 events
- All 11 events in its history (5 shown here)
- Every director appointment and resignation: 5
Firms like Capsule Insurance Services
Other firms of the same type (insurance broker), nearest first.
In Cheltenham
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Capsule Insurance Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 10 other companies its directors have run, named
- 2 background checks on its contact details
- 5 years of accounts, charted
- All 11 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk