Citizens Advice Bureau West Lothian

Reference number: 617485

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When cabwestlothian.cas.org.uk first appeared online, and whether it can receive email
  • What kind of line 01506 432977 is
  • Who else gives the postcode EH54 5EH
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The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
7 September 2012 (14 years old)
Registered office
Almondbank Centre Unit 1 Shiel Walk, Craigshill, Livingston, EH54 5EH
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Directors and company secretaries

Name Role Born Appointed Other companies
Caron Irene Quinn Director Mar 1963 13 Nov 2012 7 other companies
Graham Turnbull Director Apr 1956 13 Dec 2016 2 other companies
Jacqueline Cook Director Dec 1973 14 Apr 2019 None
Elaine Ballantyne Director Jan 1965 22 Apr 2020 1 other company
Wendy Smith Director Jul 1969 22 Apr 2020 None
Jack Wiggins Director Nov 1995 25 May 2021 None
Fiona Mary Cook Director Feb 1963 19 Apr 2022 1 other company
Stuart Barrie Director Jan 1971 24 Aug 2023 1 other company
Sally Buchanan (Dr) Director Jul 1974 17 Dec 2025 1 other company
Louise Crozier Secretary Not published 1 Jun 2026 –

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
13
closed down
3
still active
10

In the full report: all 13 companies, named

  • What each company does, and whether it is still trading
  • Which of these 9 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 27 people who have ever been directors, with their dates
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Key dates in its history

Citizens Advice Bureau West Lothian’s history from the FCA register and Companies House, newest first.

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2012

7 September 2012

  • Incorporated at Companies House

Companies House

In the full report: all 52 events

  • All 52 events in its history (4 shown here)
  • Every director appointment and resignation: 45
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Firms connected to Citizens Advice Bureau West Lothian

Other FCA-listed firms that share a director, phone number or address with Citizens Advice Bureau West Lothian. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Citizens Advice Bureau West Lothian

Other firms of the same type (debt advice or management), nearest first.

In Livingston

In the Edinburgh (EH) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Bureau West Lothian

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 13 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 52 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Citizens Advice Bureau West Lothian FCA authorised?
Yes, Citizens Advice Bureau West Lothian (FRN 617485) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Bureau West Lothian’s phone number and website?
The FCA register lists the phone number 01506 432977 and the website cabwestlothian.cas.org.uk for Citizens Advice Bureau West Lothian. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Bureau West Lothian a scam or clone?
Citizens Advice Bureau West Lothian is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Bureau West Lothian?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Bureau West Lothian handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Bureau West Lothian to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Bureau West Lothian?
Companies House lists 9 directors of Citizens Advice Bureau West Lothian: Caron Irene Quinn, Graham Turnbull, Jacqueline Cook, Elaine Ballantyne, Wendy Smith, Jack Wiggins and 3 more.
How long has Citizens Advice Bureau West Lothian been in business?
The company was formed on 7 September 2012, and has held its current FCA authorisation since April 2014.

Sources and links

The full report on Citizens Advice Bureau West Lothian

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