Citizens Advice East Hampshire Limited

Reference number: 617593

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citizensadvice.org.uk first appeared online, and whether it can receive email
  • What kind of line 01420 477005 is
  • Who else gives the postcode GU35 0BS
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • East Hampshire Citizens Advice Bureau Ltd Former name: A name it was registered under before.
  • EAST HAMPSHIRE CITIZENS ADVICE BUREAU LIMITED Former trading name: A name it used to trade under.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
10 September 2008 (18 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Directors and company secretaries

Name Role Born Appointed Other companies
Paul Kenneth Susans Director May 1956 14 Jan 2009 9 other companies
Cheryl Fisher Director Oct 1963 23 Nov 2023 None
Benjamin Edward Thomas Director Jul 1977 23 Nov 2023 1 other company
Charles Beresford-Davies Director Nov 1967 23 Nov 2023 None
Lucy Charlotte Allardice Director Nov 2000 30 Jan 2024 None
Jason Conway Fletcher Director Jul 1969 12 Nov 2024 4 other companies
Emma Hargreaves Director Apr 1980 22 Apr 2025 None
John Alistair Donaldson Director Mar 1967 4 Nov 2025 None

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
14
closed down
3
is FCA-registered
1

In the full report: all 14 companies, named

  • What each company does, and whether it is still trading
  • Which of these 8 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • All 40 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2023Full accountsNot audited

Net assets

£564k

+24% from £456k

Cash at bank

£620k

−1.6% from £630k

Employees (average)

10

Same as 10

Owed within a year

£61.7k

−65% from £176k

Assets and liabilities

In the full report: all 4 years of accounts

  • Every year from 2020 to 2023
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 06694768. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Citizens Advice East Hampshire’s history from the FCA register and Companies House, newest first.

2020

5 November 2020

  • Changed its registered name from "East Hampshire Citizens Advice Bureau Ltd"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2008

10 September 2008

  • Incorporated at Companies House

Companies House

In the full report: all 81 events

  • All 81 events in its history (5 shown here)
  • Every director appointment and resignation: 73
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Firms connected to Citizens Advice East Hampshire

Other FCA-listed firms that share a director, phone number or address with Citizens Advice East Hampshire. A link shows who the firm is tied to, not whether either can be trusted.

past link
1

In the full report: all 0 connected firms, named

  • 1 past link through former directors
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Firms like Citizens Advice East Hampshire

Other firms of the same type (debt advice or management), nearest first.

In the Guildford (GU) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice East Hampshire

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 14 other companies its directors have run, named
  • 3 background checks on its contact details
  • 4 years of accounts, charted
  • All 81 events in its history

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Frequently asked questions about this firm

Is Citizens Advice East Hampshire Limited FCA authorised?
Yes, Citizens Advice East Hampshire Limited (FRN 617593) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice East Hampshire’s phone number and website?
The FCA register lists the phone number 01420 477005 and the website citizensadvice.org.uk/local/east-hampshire for Citizens Advice East Hampshire. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice East Hampshire a scam or clone?
Citizens Advice East Hampshire is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice East Hampshire?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice East Hampshire handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice East Hampshire to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice East Hampshire?
Companies House lists 8 directors of Citizens Advice East Hampshire: Paul Kenneth Susans, Cheryl Fisher, Benjamin Edward Thomas, Charles Beresford-Davies, Lucy Charlotte Allardice, Jason Conway Fletcher and 2 more.
How long has Citizens Advice East Hampshire been in business?
The company was formed on 10 September 2008, and has held its current FCA authorisation since April 2014.
What do Citizens Advice East Hampshire’s latest accounts show?
Its latest accounts, to 31 March 2023, show net assets of £564k (+24% from £456k) and cash at bank of £620k (−1.6% from £630k).
Does Citizens Advice East Hampshire use any other names?
It has previously used 2 other names: East Hampshire Citizens Advice Bureau Ltd and EAST HAMPSHIRE CITIZENS ADVICE BUREAU LIMITED.

Sources and links

The full report on Citizens Advice East Hampshire Limited

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