Citizens Advice South West Surrey

Reference number: 617618

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When casws.org.uk first appeared online, and whether it can receive email
  • What kind of line 01483 230860 is
  • Who else gives the postcode GU7 1HP
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Guildford Former name: A name it was registered under before.
  • Guildford Citizens Advice Bureau Former name: A name it was registered under before.
  • Citizens Advice Guildford and Ash Former trading name: A name it used to trade under.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
2 October 1996 (30 years old)
Registered office
36 Bridge Street, Godalming, GU7 1HP, England
Nature of business
  • Activities of other membership organisations not elsewhere classified (SIC 94990)

Directors and company secretaries

Name Role Born Appointed Other companies
Paul Liam Jarrett Director Apr 1958 20 Nov 2017 3 other companies
Norman Douglas Wren Director Oct 1955 13 May 2019 2 other companies
George Anthony Rushton Director Jul 1953 12 May 2020 1 other company
John Kenneth Tonks Director Jul 1983 7 Feb 2022 2 other companies
Richard James Smith Director Aug 1960 1 Jun 2023 3 other companies
Robert Henry Mortimer Lanyon Director Sep 1962 15 Apr 2024 1 other company
Alex Kundert Director Jul 1995 15 Apr 2024 None
Linda Philippson Director Sep 1955 31 May 2024 3 other companies
Dorothy Ann Chalklin Director Aug 1964 11 Feb 2026 3 other companies

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
18
closed down
8
is FCA-registered
1

In the full report: all 18 companies, named

  • What each company does, and whether it is still trading
  • Which of these 9 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • All 70 people who have ever been directors, with their dates
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Key dates in its history

Citizens Advice South West Surrey’s history from the FCA register and Companies House, newest first.

2023

13 December 2023

  • Changed its registered name from "Citizens Advice Guildford"

FCA register

2019

28 January 2019

  • Changed its registered name from "Guildford Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1996

2 October 1996

  • Incorporated at Companies House

Companies House

In the full report: all 150 events

  • All 150 events in its history (6 shown here)
  • Every director appointment and resignation: 139
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Firms connected to Citizens Advice South West Surrey

Other FCA-listed firms that share a director, phone number or address with Citizens Advice South West Surrey. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1
past link
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
  • 1 past link through former directors
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Firms like Citizens Advice South West Surrey

Other firms of the same type (debt advice or management), nearest first.

In the Guildford (GU) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice South West Surrey

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 18 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 150 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Citizens Advice South West Surrey FCA authorised?
Yes, Citizens Advice South West Surrey (FRN 617618) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice South West Surrey’s phone number and website?
The FCA register lists the phone number 01483 230860 and the website casws.org.uk for Citizens Advice South West Surrey. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice South West Surrey a scam or clone?
Citizens Advice South West Surrey is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice South West Surrey?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice South West Surrey handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice South West Surrey to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice South West Surrey?
Companies House lists 9 directors of Citizens Advice South West Surrey: Paul Liam Jarrett, Norman Douglas Wren, George Anthony Rushton, John Kenneth Tonks, Richard James Smith, Robert Henry Mortimer Lanyon and 3 more.
How long has Citizens Advice South West Surrey been in business?
The company was formed on 2 October 1996, and has held its current FCA authorisation since April 2014.
Does Citizens Advice South West Surrey use any other names?
It has previously used 3 other names: Citizens Advice Guildford, Guildford Citizens Advice Bureau and Citizens Advice Guildford and Ash.

Sources and links

The full report on Citizens Advice South West Surrey

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